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Glip by RingCentral
About this business
No free meetings now. Pay for it now. Give error on starting a meeting. Previosly worked perfectly.
Business response:
Dr. Khan, RingCentral Video Pro offers free unlimited 50 minutes for up to 100 participants. In contrast, RingCentral Video Pro+ offers $10/user/month paid annually - Unlimited videos up to 24 hours a month for up to 200 people. If you have additional questions, please email the Review Team at review@ringcentral.com. Thank you!
So this app, which is by definition installed on a cellphone, will not use the cellphones speakers and instead tries to connect to Bluetooth speakers when I want to talk on speakerphone? That right there is a triumph of app development.
Business response:
Hey Shawn, please contact our Support Team at your convenience via call, chat, or by submitting an online case here: https://support.ringcentral.com/contact-support.html. If you want the Review Team to assist you in this process, email us at review@ringcentral.com. Thank you!
I can't even tell you how many calls I've missed because the app didn't notify me, or I heard it ringing but see nothing. Team meetings are impossible to get through without everyone's computers freezing intermittently, or completely. Makes it very hard to know what anyone's saying when you can only hear every 20th word. If I didn't have to use it for work I wouldn't use this app at all.
Business response:
Please contact our Support Team to address the issues you are experiencing at your convenience via call, chat, or by submitting an online case here: https://support.ringcentral.com/contact-support.html. Thank you!
Just switched to a Galaxy s23 Ultra from the Z fold 3. This hasn't worked correctly since the change. The app never rings when someone calls. Please fix!
Business response:
Kevin, thank you for your updated rating; the Review Team appreciates you!
This app is garbage. With a Samsung Galaxy S21+ 5G, it really only works with wifi. When making or receiving calls on mobile data, it will only eork for about two seconds, then the call will fail and the app will display that there's no signal, despite having full service on the phone. I spent hours on the phone with tech support 7 months ago to be told that it was a known issue that they were working on, and that turning on my phone's Hotspot was a work around. 7 months later and no fix. Trash.
Business response:
Hey Tim, please email the Review Team at review@ringcentral.com so we can learn more about your feedback and improve your experience as best we can. We hope to hear from you soon!
SCAM! I get fax sounds when calling in, only way to fix it was to disable my fax service. There was a busy signal, when calling out, even when the recipient was not using the line. The app will not ring after checking all settings on phone & in app, and re-installing the app. CID does not work, rep says its the receiving carriers issue, but the receiving carrier shows everyone elses C.I.D. When I tried to cancel they kept hanging up on me and closing my chat for literally multiple hours non-stop
Business response:
Hi Kenneth! I'm sorry for experiencing issues with your service. We want to check your account and help. Please send us an email at Community.Support@RingCentral.com.
Callers cannot hear me at all on the mobile app for android. I couldn't find any troubleshooting so I deleted the app from my phone.
Business response:
Charli, please contact our Support Team at your convenience via chat, call, or by submitting an online case to address the issue you are experiencing here: support.ringcentral.com/contact-support.html. Thank you!
Doesn't launch after setup. Useless. Uninstall.
Business response:
Hi Alec, please get in touch with our Support Team so they can assist you as best they can! You can connect with them via call, chat, or by submitting an online case here: support.ringcentral.com/contact-support.html. Thank you!
I have installed on laptop but cant install app on mobile phone
Business response:
Hey LeiLani, thank you for your feedback! Please get in touch with our Support Team via call, chat, or by submitting an online case here: support.ringcentral.com/contact-support.html. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.