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Glip by RingCentral
About this business
Text feature does not work and it's been over a week and they have not resolved the issue
Business response:
Hey Denise, please get in touch with our Support Team here:https://support.ringcentral.com/contact-support.html. You can also email the Review Team at review@ringcentral.com, and we will do our best to assist you. Thank you!
Drops calls constantly
Business response:
Please report this in the app by clicking on your profile photo - then scroll down to report an issue. You can also contact our Support Team to address this here: https://support.ringcentral.com/contact-support.html. Thank you!
Everytime I try to use tus to make a call, it says I have no Internet connection and is completely useless to me. I hope my company gets rid of this product and it's a waste of space on my phone
Business response:
Please connect with our Support Team to address this issue. You can do so at your convenience by call, chat, or opening an online support case with our Support Team here: https://support.ringcentral.com/contact-support.html. Thank you!
This app is being used to steal people's information. Stay away from it!! Update: it appears that that apps developers are ok with it also. I emailed them and await their response!
Business response:
Hi Michael, if you've been a victim of bad actors using the RingCentral app, please email review@ringcentral.com with additional details so our Fraud team may investigate. RingCentral prioritizes the security and confidentiality of customer information.
Not able to change the call status or phone status, whether I'm on Wi-Fi or mobile data or both. Got stuck with DND! Not even able to raise a complaint ticket!!
Business response:
If you are having issues opening a support ticket, please email the Review Team at review@ringcentral.com, and we will help you submit one. Thank you!
Great concept, horrible execution. Dropping all my work calls for days now.
Business response:
Hi Mona, many different factors can influence call connectivity. Check out this article for some possible resolutions: https://support.ringcentral.com/article-v2/how-resolve-dropped-calls.html?brand=RC_US&product=RingCentral_MVP&language=en_US. Feel free to email us at review@ringcentral.com with additional details.
Is this company going under or do you just not provide any customer support? I've sent multiple emails, tried to call, live chat. Literally nothing works. Can't speak to anyone. It's like this company has gone under and they're just squeezing every cent they can get
Business response:
John, the Review Team would love to investigate this and assist you however we can. Please email us at review@ringcentral.com so we can work to improve your experience; thank you!
Declines my payment Everytime. I guess I'll find a company that actually wants my money.
Business response:
The Review Team would love to assist you however we can; please email us at review@ringcentral.com at your earliest convenience. Thank you!
Overall poor quality, sometimes messages don't arrive, calls drop and the user interface looks like Windows Vista.
Business response:
The Review Team appreciates your feedback, Giacomo. Please email us at reveiw@ringcentral.com so we can learn more about your experience and do what we can to help improve it. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.