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Glip by RingCentral
About this business
I have tried to install ringcentral app many times on my phone using goggle play store but it didn't install.
Business response:
Hi Seu, please try clearing your Google Play Store Cache. 1. On your device open the Settings app 2. Tap Apps & notifications, see all apps 3. Scroll down and tap Google Play Store 4. Tap Storage. Clear Cache 5. Tap Clear data 6. Re-open the Play Store, and try your download again.Thanks!
Drops calls frequently. On a gigabit high speed internet connection, this thing still can't maintain a call for longer than 3 to 4 minutes. Moving over to the computer can use RingCentral just fine on the same internet connection.
Business response:
Thank you for your feedback Ben. If/when you experience a dropped call, please report it in app under your profile picture - Feedback - Report issue. Thank you.
No human help. Work texting not working for almost a week and no human contact. This is for many people. Help chat is only a computer. They collect my money and keep charging more and more, and I get less and less. When texts are working, they charge me for each text. Painful.
Business response:
Marissa, we'd like to help! Please reach out to us at Review@RingCentral.com.
Failed me twice with no audio. Not for real business purposes. Not reliable.
Business response:
Sorry to hear this Enrique. Was this on phone or video? Reach out via email at review@ringcentral.com and we'll get you connected to tech support!
Texts to clients no longer working.
I use this app for work and right now it's not working. First time having an issue in a Monday morning. This sucks.
Business response:
Hey K, there was an outage earlier in the week, but should now be all resolved. Send us an email at review@ringcentral.com if you're still having issues.
Everything was good with the last update but now I can't send text messages to some numbers I guess Verizon's. I don't know but this is very frustrating and causing me communication damage everyday.
Business response:
Hi Zubair, a portion of customers may be experiencing issues with failed outbound SMS messages to some mobile providers. For updates please review status.ringcentral.com. If you have additional questions, feel free to reach out via email at review@ringcentral.com. Thanks!
Most of mine and my co-workers texts are NOT going through and it's been VERY frustrating due to the work we do. The phone calls have never been great, but I use the texting feature all the time. A fix would be amazing!
Business response:
Hi Jessica. this was due to an outage. A portion of customers may be experiencing issues with failed outbound SMS messages to some mobile providers. To get status updates, please visit status.ringcentral.com. Thank you.
Receiving and making calls have resulted in loss of wifi signal, LTE, and 5G. It will turn on and off as well as cycle thru all these signals. Resulting in phone call being dropped.
Business response:
Thank you for your feedback Mark. When you experience a dropped call, please report it in app under your profile picture - Feedback - Report issue so that it may be investigated further.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.