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Can't download it!
Business response:
Rafael, Have you reached out to Support about this issue? Please either connect with them directly or shoot us an email at Review@RingCentral.com so we can assist in troubleshooting.
App doesn't work after update and reinstall....not helpful I use this to work.
Business response:
Sorry to hear - Have you reached out to Support about this issue? Please either connect with them directly or shoot us an email at Review@RingCentral.com so we can assist in troubleshooting.
Not Android Compatible.The app "works" on Androids seems to be the tag line of this app.My company switched to this and I've had problems from day 1.All my coworkers with Androids are basically giving up using this app.Having my phone connected to any Bluetooth communication device (car, buds) prevents the audio from working.I can pick up, but can't hear anything. Btw, your location of buttons when entering a call is pretty horrible. Edit to one star after their worthless reply to turn on Blueto
Business response:
Hi Calvin, please make sure you have Bluetooth enabled on your mobile app: https://support.ringcentral.com/app/phone/desktop-web/configuring-phone-settings-ringcentral-app-desktop-web.html#mobile.
The app can't be installed on my Android 😠
Business response:
Hello, please try clearing your Google Play Store Cache. 1. On your Android phone or tablet, open the Settings app 2. Tap Apps & notifications, see all apps 3. Scroll down and tap Google Play Store 4. Tap Storage. Clear Cache 5. Tap Clear data 6. Re-open the Play Store, and try your download again.
No matter what I did. No matter how much a trouble shooting in settings. It says its not on silent. I could not get the app to ring. I did not receive one call until after it was already missed because I could not hear it. My sound works everywhere but this app. This is the worst app in the history or Ring Central.
Business response:
Hi Kim, please make sure you have your app set to ring for the desired amount of time in app: https://support.ringcentral.com/mvp/phone/call-handling-forwarding/setting-up-how-incoming-calls-are-handled.html#mobile. If you still need help troubleshooting, email us at review@ringcentral.com. Thank you!
great
Business response:
Thank you Rupak!
Will not install can you tell me what version android do I need
Business response:
Hey Shaun, Android 7.0 and later is needed. We suggest clearing your cache. To do so: 1. On your Android phone or tablet, open the Settings app 2. Tap Apps & notifications, see all apps 3. Scroll down and tap Google Play Store 4. Tap Storage. Clear Cache 5. Tap Clear data 6. Re-open the Play Store, and try your download again.
worst service ever. always fails, sounds horrible. run away!
Business response:
Hi David, we want to help if we can. Are you experiencing call drops during specific connection types? Wifi/5G? Please email us at review@ringcentral.com and we can help facilitate troubleshooting. Thanks!
Customer service is abysmal. Highly do not recommend. Was easier to cancel with my credit card than their customer support.
Business response:
If there is anything we can assist you with Adam, please reach out at review@ringcentral.com. Thanks!
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
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