Glip by RingCentral

3.1

Other

About this business

Other

3.16,232 reviews

Select a rating

Junior Bleary

3 years ago

I noticed that the app is a little clunky and slow I tried to load the app on my phone Huawei phone and noticed that it's asking me about my country and sitting in that mode can you tell me what's going on this would be a good product in the Canada sector but it needs a lot more work

Business response:

Hey Junior, can you send us a screenshot of the pop up asking about what country you're in and we can help out? Email us at review@ringcentral.com and we'll take a look. Thanks!

Thomas Pesonen

3 years ago

Cant even find dialer or number

Business response:

Hey Thomas, check out this walk through on how to make a call on the mobile app: https://support.ringcentral.com/article/making-receiving-calls-mobile-app.html. Hope this helps!

Daniel Clark

3 years ago

I can dial out 1 put of 20 calls. The other 19 just don't do anything, but the people I'm calling get the call. There isn't an error message.

Business response:

Hey Daniel, were you able to contact support to get troubleshooting help? What's not working? If you still need assistance, please email us at review@ringcentral.com with more information.

Issac Ben Avram

3 years ago

Meeting recordings are not great. The primary 2 reasons I pay for this app are recording the calls and recording meetings. After the meeting is recorded, converts to mp4 it zooms in on people's faces making the meeting quality distorted and unpresentable. I called their tech support which routed me to EU tech support, one rep told me because I was routed to EU he has to put me back in the CUE, then another EU rep answered, and he put me on hold for about an hour and then hung up. Poor service.

Business response:

Hi Issac, sorry to hear about your phone experience. I would recommend making a case directly through our support portal and uploading the video in question so your settings can be review. You can open a case via https://support.ringcentral.com/new-case.html

Adrian Diaz

3 years ago

I'm experiencing issues with the login webpage, it keeps in blank for that reason I'm unable to log in with my user :(

Business response:

Hi Adrian, there is no known issue regarding logging in currently. Please contact support for additional troubleshooting: https://support.ringcentral.com/contact-support.html. Thank you!

Sean Richway

3 years ago

SAVE YOUR MONEY! Bought 3 office lines for the annual price and Ring Central ended up selling one of the numbers I bought to another person. I had to report it as fraud and it took over 3 months for them to get me an answer while I was paying for the service. I only got a response after about 10 emails etc. once I included the CEO on the email. The fraud department never even responded to me over a span of 3 months. This started back in June of 2022 and I still don't have a refund.

Business response:

Hi Sean, we want to take a look at this. Please email us at review@ringcentral.com with additional details about your account and refund request so we escalate. Thank you.

Sammy Neary

3 years ago

Wont install after several attempts. Space is not an issue either

Business response:

Hi Sammy, please clear your cache. To do so: 1. Open your device’s Settings app. 2. Tap Apps & notifications and then App info or See all apps. 3. Tap Google Play Services. 4. Tap Storage and then Clear cache. 5. Tap Clear storage and then Clear all data and then OK.

Alexander Van Patten

3 years ago

Scammers

Business response:

Hi Alexander, sorry to see you feel this way. if you have a specific question we can assist with, please email us at review@ringcentral.com with additional details and we will do our best to help resolve your concerns. Thank you.

Betty Guerra Perdomo

3 years ago

Ring Central has been the most awful experience we have had since opening our business. Totally not worthy to even try it. They increased the rates for text messages to a ridiculous high price and never took the time to inform us. Non professional customer service and irritating department manager's, it was a nightmare getting rid of them. Don't recommend at all.