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Absolutely terrible customer service. The system has glitches and they have a lot of hidden fees. They have stolen money from me by not processing refunds. I hate this company! Also, it frequently does not allow my clients to sign up as guests. My clients do not like using it. Bad for business.
Business response:
We're so sorry to hear about your experience. We'd like to help you out. To contact support, check out this link: https://support.ringcentral.com/contact-support.html, or feel free to reach out to the Review Team directly via email: Review@RingCentral.com
Poor calling experience
Business response:
Debbie, we're so sorry to hear about your experience. We'd like to help you out. You can contact support here: https://support.ringcentral.com/contact-support.html, or feel free to reach out to the Review Team via email: Review@RingCentral.com
Hello, I am trying to log in thru mobile and desktop using my other email but it keeps on giving me an error msg "Account is disabled contact your account administrator" Both were just recently downloaded. I am logged in the website
Business response:
Thanks for taking the time to leave us a review. We're sorry to hear about your account issue. Feel free to contact support here: https://support.ringcentral.com/contact-support.html or reach out to the Review Team directly via email: Review@RingCentral.com.
This site is not uploading. Now I'm late for training disappointed very......
Business response:
Taima, we're so sorry to hear about your experience. Contact support here: https://support.ringcentral.com/contact-support.html, or feel free to reach out to the Review Team directly via email: Review@RingCentral.com. We're always happy to help out!
please fix this app - it doesnt work in all levels. Very frustrating :(
Business response:
We're so sorry to hear about your experience. For support use this link: https://support.ringcentral.com/contact-support.html, or feel free to reach out to the Review Team directly via email: Review@RingCentral.com
Just old , glitchy and bad overall. Their contracts keep their retention and reinstate themselves automatically and you can't downsize your number until your contract is up and hasn't automatically renewed itself. It also doesn't always catch all your call recordings. I was told that that is just the way it is. The call tracking is not good for me either.
Business response:
James, we're so sorry to hear about your experience. We'd like to help you out. Please contact support here: https://support.ringcentral.com/contact-support.html or feel free to reach out to the Review Team directly via email: Review@RingCentral.com
Skipe video it a erro
Business response:
Muito obrigado por tomar o tempo para nos deixar um comentário. Adoraríamos saber mais sobre sua experiência. Entre em contato com a equipe de revisão para nos contar mais. Review@RingCentral.com
It's 2022 and this app supports only 60fps
Business response:
Thanks so much for taking the time to give us a review. We appreciate your feedback, we have shared this with the Video Team. For more assistance, feel free to reach out to the Review Team via email: Review@RingCentral.com
Unable to create my account . Shows error while creating my account need help. Cannot contact support without the login
Business response:
We're so sorry to hear about your experience. We'd like to help you out. Please reach out to the Review Team via email: Review@RingCentral.com
Glip by RingCentral has a 3.1 star rating with 6,196 reviews.
Glip by RingCentral is open now. It will close at 6:00 p.m.