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Glip by RingCentral
About this business
Is not letting me get to waiting room from link
Business response:
Thanks for taking the time to give us a review. We're so sorry to hear about your experience. Feel free to contact Support here: https://support.ringcentral.com/contact-support.html or you can contact the Review Team directly via email: Review@RingCentral.com
I too have been experiencing dropped calls due to poor network performance on my new Google pixel 6 pro phone in a very robust 5G coverage area, I never have poor performance network issues outside of the RC office app. It's only when I see the app the calls are very choppy and garbled. And yeah, I KNOW, IM GONNA GET THE TYPICAL CANNED RESPONSE "WERE SORRY YOU ARE EXPERIENCING THESE ISSUES,PLEASE REACH OUT TO ENGINEERING OR SUPPORT" GOD FORBID THE CALL DROPS ONLY TK START over with another tech.
Business response:
Jerry, we're sorry to hear about your experience and want to help out. Check out this article to troubleshoot dropped and garbled calls: https://support.ringcentral.com/article/10505-Call-Quality-Resolve-Choppy-Dropped-Delayed-Garbled-Calls-RingCentral.html. For more assistance, contact the Review Team: Review@RingCentral.com
I was talked into porting my toll free number over to RingCentral because I was sold on their "great customer service". Their service costs double my old service. I was told they would cover cost of $40 to port my number over. After 3 tries and being put on hold for 20 to 30 mins each time. I have yet to be reimbursed or even have a couple simple questions answered by "great customer service."
Business response:
Justin, thanks for taking the time to leave us a review. We're so sorry to hear about your experience. We'd like to help you out. Feel free to reach out to the Review Team via email: Review@RingCentral.com
Sheryl Batocabe will not stop emailing me. Absolute insanity. Do not ever sign up for this, even the free trial, they will never leave you alone
Business response:
Frank, we're so sorry to hear about your experience. We'd like to help you out. Please reach out to the Review Team with more information so we can offer assistance. You can contact the Review Team via email: Review@RingCentral.com
Very difficult to operate
Business response:
Thanks for taking the time to leave us a review. We're sorry to hear about your experience. We'd love to help. Feel free to contact support here: https://support.ringcentral.com/contact-support.html or reach out to the Review Team directly via email: Review@RingCentral.com
This app really, really, really, really sucks. It drop calls 100% of the times. I don't know how any business can survive using this app. If I could give it negative stars, I would
Business response:
We're so sorry to hear about your experience. Check out this article about troubleshooting dropped calls: https://support.ringcentral.com/article/10505-Call-Quality-Resolve-Choppy-Dropped-Delayed-Garbled-Calls-RingCentral.html for more assistance, feel free to reach out to the Review Team via email: Review@RingCentral.com
Calls frequently don't even ring. I have contacted support several times and all they tell me to do is to reinstall the app.
Business response:
Daniel, thanks for taking the time to leave us a review. We're so sorry to hear about your experience. We'd like to help you out. Feel free to reach out to the Review Team via email: Review@RingCentral.com
Up until about a month ago this app was okay. But now, I can't stand it. I even hate the idea of having to open it up for work. I've asked for a company phone because I want this off my personal phone. It glitches all the time tells me that I have an unstable network, which is bull. I can't switch to speaker or Bluetooth until I actually answer the call. I am constantly having to re-optimize my Samsung phone as it freezes other apps unless turned off.
Business response:
Michael, we're so sorry to hear about your experience. We'd love to help you out. You can reach out to Support here: https://support.ringcentral.com/contact-support.html or feel free to contact the Review Team directly via email: Review@RingCentral.com
they will keep charge you even when they sent you an cancelation email, call to your cc to dispute the charges will be faster, be careful before you give them your cc info even if they will said we just need it to keep it on file
Business response:
Thanks for taking the time to leave us a review. We're so sorry to hear about your experience. We'd like to help out. Feel free to contact the Review Team via email: Review@RingCentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.