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Glip by RingCentral
About this business
Small business entrepreneur using RC app for 200 to 300 calls a month now. My experience with RC app, it's been intermittently below expectations. Due in part to data connectivity issues failed call connections; if calls connect, dropped call are high. While on calls in progress; voice fades in and out intermittently. Voice latencies exist with 100% of calls, but for that you can adjust your speech speed and simply allow your caller to lead the call. This way you don't step on their convo.
Business response:
Sorry to hear this, Todd. The Review Team would like to help further if you're open to it. Please reach out to us and we'll be glad to assist in troubleshooting your concerns. Review@RingCentral.com
80% of the time, when making a call through the app, it rings once and goes to dead air. Garbage. My main use was so my cell number isn't put out there in the course of my business. I STILL have to call directly through my cell phone. Useless
Business response:
Robert, We'd like to help. Please reach out to our Review Team so we can help troubleshoot. Review@RingCentral.com
Too complicated
Business response:
Hi Saddam, check out our Getting Started guide: https://support.ringcentral.com/app/overview/desktop-web/ringcentral-app-reference-guide.html.
Recent update, and now when one of our work phones decline a call, it does not keep ringing on other phones?
Business response:
Hey Tom, this is not expected behavior. Please contact our Technical Support team to help troubleshoot: https://support.ringcentral.com/contact-support.html
They don't have technical support, you'll just get a bunch of prompts from a robot. My audio quality really sucks when I use ringcentral.
Suddenly my S21 when receiving a phone call through RingCentral not only rings with the RingCentral ringtone, but also vibrates simultaneously with the ringing. I cannot stand that vibration. How do I get it so it just rings I don't want simultaneous vibrate and audible.
Worst app ever. I used ring central for sometime and then I had an issue using ring central and it took their useless Tech support team 1 month and still they were unable to resolve this issue. They charged me twice for the service that I was unable to use. I have all the proofs all screenshots everything. Never ever recommend RingCentral tjey are scammers.
Business response:
Hello, please email your account information and screenshots to review@ringcentral.com and we'll help coordinate a resolution!
Poor loading to phone
Business response:
Thank you for your feedback Gary, you can submit issue reports directly in app under your profile picture - Feedback - Report issue. Thanks!
Please make it so we can send an auto text when some one calls or text. I will update my rating when you do. Thanks
Business response:
Our RingCentral Labs team recently released an auto reply add-in for the app, you can customize and send automatic text message replies to missed calls, voicemails, or inbound SMS. You can learn more here: https://www.ringcentral.com/apps/auto-reply-sms
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.