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Will not install can you tell me what version android do I need
Business response:
Hey Shaun, Android 7.0 and later is needed. We suggest clearing your cache. To do so: 1. On your Android phone or tablet, open the Settings app 2. Tap Apps & notifications, see all apps 3. Scroll down and tap Google Play Store 4. Tap Storage. Clear Cache 5. Tap Clear data 6. Re-open the Play Store, and try your download again.
worst service ever. always fails, sounds horrible. run away!
Business response:
Hi David, we want to help if we can. Are you experiencing call drops during specific connection types? Wifi/5G? Please email us at review@ringcentral.com and we can help facilitate troubleshooting. Thanks!
Customer service is abysmal. Highly do not recommend. Was easier to cancel with my credit card than their customer support.
Business response:
If there is anything we can assist you with Adam, please reach out at review@ringcentral.com. Thanks!
App not ringing on my device or showing sms. Nothing but issues with this app so far.
The mobile app has improved for Android, but I still experience audio delay only on incoming RingCentral calls. Incoming external seem to be ok. Turning off WiFi seems to help a little, but it sucks that I have to be off WiFi my entire work day (I work from home). There is an option to use carrier minutes only for outgoing. That has prevented audio delay, but still an issue for incoming.
No bluetooth headsets are supported?
Wouldn't download at all!!
Business response:
Hi Doaa, please clear your cache. To do so: 1. Open your device’s Settings app. 2. Tap Apps & notifications and then App info or See all apps. 3. Tap Google Play Services. 4. Tap Storage and then Clear cache. 5. Tap Clear storage and then Clear all data and then OK.
Terrible. The calls drop, sounds like you're on a walkie-talkie and they give you hell to cancel them. Overpriced low quality. Bad customer service.
Business response:
If/when a call drops, please report this in app under your profile picture - Feedback - Report issue. Thanks!
If it were possible to rate this app any lower than a single star, I would do so without hesitation. I am an attorney in a busy law practice, and this phone system is so profoundly incompetent and inefficient, I'm shocked the firm pays any money for it. I would suspect that there are free services out there that perform better. I'll guess that in response to this review, I'll receive a patronizing reply and direction to the same technical support group which is inept at addressing the problem.
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
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