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Glip by RingCentral
About this business
Worse update ever. I agree with the review someone posted previously. I have to reopen the app every time to reload the pages. A waste of time!
Business response:
Thanks for taking the time to leave us a review. We're so sorry to hear about your experience. Please reach out to support here: https://support.ringcentral.com/contact-support.html or feel free to contact the Review Team directly via email: Review@RingCentral.com
It turns offline when I'm talking on It
Business response:
We're so sorry to hear about your experience. Check out this article about setting your presence in the RingCentral App: https://support.ringcentral.com/app/users/desktop-web/setting-presence-ringcentral-app-desktop-web.html. If you need more assistance, feel free to reach out to the Review Team via email: Review@RingCentral.com
Can't put phone on speaker until a caller picks up, which is stupid. The app crashes and doesn't load messages, call logs, and etc on Samsung phones. It is perpetually stuck in a loading cycle for messages, call logs, texts, and etc. I can use other functionalities fine. A multi billion dollar company can't even do basic UI.
Business response:
We're so sorry to hear about your experience. We'd like to help you out. Please contact support here: https://support.ringcentral.com/ or feel free to reach out to the Review Team directly via email: Review@RingCentral.com
The customer service sucks! When trying to setup your phone system, they will keep you on hold for 30+ minutes and play games. Continually asking for your pin, phone #, last 5 of your drivers license and then ask it all again. Eventually, you might get the guy with the thick Indian accent to help you out if you're lucky. Or, you'll hang up after waiting an hour.
It will not allow.me to download the Mobile App. It keeps giving me errors of not being able to download to my Android mobile phone.
Business response:
Stephen, thanks so much for your rating. We'd like to help you out. Please contact support here: https://support.ringcentral.com/contact-support.html or reach out to the Review Team directly via email: Review@RingCentral.com
After updating the new version ,the app is very very slow right now to open the txt message and the call history.
Business response:
We're so sorry to hear about your experience. Please reach out to support here: https://support.ringcentral.com/contact-support.html or feel free to contact the Review Team directly via email: Review@RingCentral.com
I can see a lot of users agree about quality of last updates
Business response:
Lily, we're so sorry to hear about your experience. Please reach out to support here: https://support.ringcentral.com/contact-support.html or feel free to contact the Review Team directly via email: Review@RingCentral.com
Update is making application worse, lower, doesn't charge the information, it takes forever to update recents calls (just restarting the app info come up) same thing with Windows version....🤐 It was better before.
Business response:
We're so sorry to hear about your experience, Iliana. Please reach out to support here: https://support.ringcentral.com/contact-support.html or feel free to contact the Review Team directly via email: Review@RingCentral.com
This new update is horrible it is slow and clunky. Logs no longer automatically pop up they have to reload each time you change screens it's very disappointing running on a note 20 ultra that everything else runs perfectly. I've been using the service for a long time and this is the worst update ever!
Business response:
We're so sorry to hear about your experience. Please reach out to support here: https://support.ringcentral.com/contact-support.html or feel free to contact the Review Team directly via email: Review@RingCentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.