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Glip by RingCentral
About this business
My phone will ring on my computer but won't ring on my cell phone app I have tried everything I need it to ring on both in case in away from my desk
Business response:
Megan, we're so sorry to hear about your experience. Check out this article about Rearranging your Ring Order: https://support.ringcentral.com/mvp/phone/call-handling-forwarding/rearranging-ring-order-of-numbers-devices.html If you need more assistance, reach out to the Community Support Team: Community.Support@RingCentral.com
Most incompetent company I've dealt with. The cc form has been hell for me I can fill it out but they want me to have the cc inside the file and my pr card. I offer to merge the files so it's one pdf file but nope they need the cc and PR images inside the form (idiotic backwards system). Now I'm going in loops to figure out why adope pro trial is giving me issues. Worst company, wish I was informed of other alternatives. Customer service is condecending when answering questions. Horrible
Business response:
We're so sorry to hear about your experience. We'd love to help you out. Feel free to reach out to the Review Team via email: Review@RingCentral.com you can also reach out to Support here: https://support.ringcentral.com/contact-support.html
This app used to be really good. Lately when I make calls it rings once and then stops. When people call in I cannot hear them. But both ways of calling they can hear me but I cannot hear them.
Business response:
Katy, we're so sorry about your experience. Check out this article for more information about call issues: https://support.ringcentral.com/article/10505-Call-Quality-Resolve-Choppy-Dropped-Delayed-Garbled-Calls-RingCentral.html if you need more help, reach out to the Community Support Team: Community.Support@RingCentral.com
calls drop, too many spam calls, sometimes texts don't go through. Find a different app.
Business response:
Tanya, we're so sorry to hear about your experience. We'd like to help you out. Support is happy to troubleshoot all of these issues here: https://support.ringcentral.com/contact-support.html If you need more assistance, feel free to reach out to the Community Support Team via email: Community.Support@RingCentral.com
Don't open.
Business response:
Connie, we're so sorry to hear about your experience. We'd love to help you out. Feel free to contact Support here: https://support.ringcentral.com/contact-support.html or you can reach out to the Community Support Team via email: Community.Support@RingCentral.com
It won't let me answer calls, and those that it does let me answer can't hear me because the call is breaking up. However if I switch the call to my laptop they can hear me clearly. This issue has been going on for a year now.
Business response:
Enid, we're so sorry to hear about your experience. Check out this article about Call Quality: https://support.ringcentral.com/article/VoIP-Connectivity-Issues.html If you need more assistance, feel free to reach out to the Community Support Team Via Email: Community.Support@RingCentral.com
Misleading marketing!!! I was told to beware of this company, but I gave them a chance over other major company. They have setup my account calls on one email and messages on the other email. So, now my clients cannot text me and I cannot text them back. Problem exists since I opened account and they didn't offer any solutions to fix the problem. I paid $450 upfront for the whole year and I received just a part of what I paid for. Customer service is helpless, go with someone else!!!
Business response:
Aleksandar, we're so sorry to hear about your experience. We'd love to help you out. Feel free to contact Support here: https://support.ringcentral.com/contact-support.html or reach out to the Community Support Team Via email: Community.Support@RingCentral.com
Slightly less advanced than two bean tins and string at least that sort of works!
Business response:
Hi Shaun, we want to help. Please reach out to us at review@ringcentral.com with your account information, we'd be happy to assist.
It started out fine. But now it's been acting up. Calls not getting through, dropped, can't hear you. It's been going on for months. I've emailed them several times and nothing. Terrible. Update from March: I don't see any difference. If not it's worse. There's a delay. Cuts out. Super annoying when you're talking to clients. Is RingCentral taking this seriously?
Business response:
Hi Tiffaney, we see you reported your issues through the app, thank you. We've forwarded them on to the mobile team.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,196 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.