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Glip by RingCentral
About this business
Takes too much of data in background, seems like it is running some kind of malicious code in the background more than normal for a video call app i guess.
Business response:
Hi Tilagawati, our app team is constantly working on optimizing app size and performance. Please be assured there is no "malicious code" running in the background of the app. If you have any specific concerns we can address, please reach out via email at community.support@ringcentral.com. Thank you.
The phone service is fine but don't be confused by signing a contract with these people. They changed their side of the agreement without having any additional contracts being signed and raise their prices and breached the contract without any concern for their customers? And while it was only a few cents, what they should have done was waited for their previous contract with you to expire and then on the second issue or reissue or third reissue they could have amended the contract but didn't
Business response:
Thanks for taking the time to share this feedback Ben. If there is anything else we can help you with, please feel free to reach out via email at review@ringcentral.com.
Can't even install
Business response:
Hello, please complete these troubleshooting steps to fix issues downloading apps from the Play Store: https://support.google.com/googleplay/answer/7513003?hl=en.
Hard to hear calls
Business response:
Hi Veronica, check out this article for troubleshooting tips on call quality issues: https://support.ringcentral.com/article/10505-Call-Quality-Resolve-Choppy-Dropped-Delayed-Garbled-Calls-RingCentral.html.
Text messages just randomly stop working so often that it is hard for me to make contact with clients if they aren't able to take a phone call or don't check their vmail.
Business response:
Hi Nicole, have you checked in with our tech support team to help confirm what may be causing texts to stop working? They're available online, through chat, or phone: https://support.ringcentral.com/contact-support.html.
It's good when it works, but it almost never works. But EVERY client reports echoing ok their end, so bad that they can't focus on what they're saying. And half the time, an outbound call will ring once and then just stop completely. This app is terrible.
Business response:
Hi Anna, we recommend checking out this article to help troubleshoot call issues: https://support.ringcentral.com/article/VoIP-Connectivity-Issues.html.
Calls always break up or sound like your in a tunnel.
Business response:
Hi Greg, if you experience poor audio again please report the issue in app under your profile picture - Feedback - Report issue. Thank you!
Glitchy app poor management or support and if it's cmg they will scam you out of your earnings be aware!
Business response:
Cheyenne, thanks so much for your review. We're so sorry to hear about your experience. We'd love to hear more and see if we can help you out. Feel free to contact support: https://support.ringcentral.com/contact-support.html or you can email the Review Team: Review@RingCentral.com
Voice isn't clear enough neither in application nor in pc
Business response:
We're so sorry to hear about your experience. Check out this article about Call Quality: https://support.ringcentral.com/article/VoIP-Connectivity-Issues.html If you need anymore assistance, feel free to reach out to the Review Team via email: Review@RingCentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.