This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
Just old , glitchy and bad overall. Their contracts keep their retention and reinstate themselves automatically and you can't downsize your number until your contract is up and hasn't automatically renewed itself. It also doesn't always catch all your call recordings. I was told that that is just the way it is. The call tracking is not good for me either.
Business response:
James, we're so sorry to hear about your experience. We'd like to help you out. Please contact support here: https://support.ringcentral.com/contact-support.html or feel free to reach out to the Review Team directly via email: Review@RingCentral.com
Skipe video it a erro
Business response:
Muito obrigado por tomar o tempo para nos deixar um comentário. Adoraríamos saber mais sobre sua experiência. Entre em contato com a equipe de revisão para nos contar mais. Review@RingCentral.com
It's 2022 and this app supports only 60fps
Business response:
Thanks so much for taking the time to give us a review. We appreciate your feedback, we have shared this with the Video Team. For more assistance, feel free to reach out to the Review Team via email: Review@RingCentral.com
Unable to create my account . Shows error while creating my account need help. Cannot contact support without the login
Business response:
We're so sorry to hear about your experience. We'd like to help you out. Please reach out to the Review Team via email: Review@RingCentral.com
Has this been updated since the last message almost 3 years ago?? My company has used this service online for the last 10 years. I had the mobile version, ring central phone app & it worked great until the 'Ring Central' update was forced on me. The ring central phone app allowed me to listen to voice mails from clients, on my device, anywhere. Now It's a hassle. This need to be fixed asap!!
Business response:
Thank you for your feedback Lisa, it will shared with our product managers.
The ap has been horrible lately. Half the time people can't hear me when they get through and the call log and voicemails are taking forever to load
Business response:
Ashley, we're so sorry about your experience. Check out this article about troubleshooting choppy audio, dropped calls, and audio delays: https://support.ringcentral.com/article/10505-Call-Quality-Resolve-Choppy-Dropped-Delayed-Garbled-Calls-RingCentral.html. For more help reach out to the Review Team: Review@RingCentral.com
Worse update ever. I agree with the review someone posted previously. I have to reopen the app every time to reload the pages. A waste of time!
Business response:
Thanks for taking the time to leave us a review. We're so sorry to hear about your experience. Please reach out to support here: https://support.ringcentral.com/contact-support.html or feel free to contact the Review Team directly via email: Review@RingCentral.com
It turns offline when I'm talking on It
Business response:
We're so sorry to hear about your experience. Check out this article about setting your presence in the RingCentral App: https://support.ringcentral.com/app/users/desktop-web/setting-presence-ringcentral-app-desktop-web.html. If you need more assistance, feel free to reach out to the Review Team via email: Review@RingCentral.com
Can't put phone on speaker until a caller picks up, which is stupid. The app crashes and doesn't load messages, call logs, and etc on Samsung phones. It is perpetually stuck in a loading cycle for messages, call logs, texts, and etc. I can use other functionalities fine. A multi billion dollar company can't even do basic UI.
Business response:
We're so sorry to hear about your experience. We'd like to help you out. Please contact support here: https://support.ringcentral.com/ or feel free to reach out to the Review Team directly via email: Review@RingCentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.