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Glip by RingCentral
About this business
It doesn't work... All the time it shows message "can't initiate video call"😒😡
Business response:
Alexandre, we're so sorry to hear about your experience. Please reach out to support here: https://support.ringcentral.com/contact-support.html or you can contact the Review Team via email: Review@RingCentral.com We want to help troubleshoot this issue!
Bad communication, bad business practices! Be careful RC is charging for received/sent messages! They changed their "Policies" which is understandable but what is not, is not even sending 1 email about it. We had a 1+ year of business relationship and our "account manager" solution was "you can buy a bundle" their web page is misleading customers, if you can, Please stay away from this app!
Business response:
Jose, we're so sorry to hear about your experience. Check out this article for more information in regards to SMS price changes: https://support.ringcentral.com/article/Enhanced-Business-SMS-new-Price-Changes.html If you need any more assistance, feel free to reach out to the Review Team via Email: Review@RingCentral.com
I would describe my experience but won't let me download l
Business response:
Angelo, we're so sorry to hear about your experience. Please reach out to us here: https://support.ringcentral.com/contact-support.html or feel free to reach out to the Review Team via email, and we'll make sure to help you out: Review@RingCentral.com
Voice is not clear!
Business response:
We're so sorry to hear about your experience. Check out this article for more information about Call Quality: https://support.ringcentral.com/article/VoIP-Connectivity-Issues.html If anything else arises, reach out to the Review Team via email: Review@RingCentral.com
RingCentral app has taken over my speaker in my phone. I can only hear videos , etc when the app is open and in a meeting. Otherwise I cannot hear videos or notifications of texts. How do I solve this? I have contacted Samsung about the issue.
Business response:
Lula, good that you've reached out to Samsung, but we'd like to work with you to see if there is anything we can do to address your concerns. If you've not yet reached out to Support, please contact them here: https://support.ringcentral.com/contact-support.html or reach out to the Review Team at Review@RingCentral.com
Rarely works as intended, doesn't text well, tremendous lag and phone CPU load. Don't need the features they are selling. Don't care. But I have to use it because work switched from 8x8 which is a far better application.
Business response:
Ryan, We're so sorry to hear about your experience. We'd love to hear more if you would like to share. Please reach out to the Review Team via email to share more: Review@RingCentral.com
Glad I won't be using after this week...phone calls don't ring through frustrating when you are on call and have to constantly check voicemail....finally found I could forward to my own private cell and calls would connect also it used all my mobile data. Get the kinks out
Business response:
Lesia, we're so sorry to hear about your experience. Check out this article to troubleshoot why your calls go straight to voicemail: https://support.ringcentral.com/article/8294.html If you encounter anything else, reach out to the Review Team via email: Review@RingCentral.com
The recent calls doesnt update quickly. Sometimes I have to exit the app to see my last call and call back again. Its inconvenient and time costly.
Business response:
Thank you Carlos!
Worst app. I don't get any notifications for the incoming calls / text . This sucks !!
Business response:
We're so sorry to hear about your experience. Check out this article to configure your notification settings: https://support.ringcentral.com/app/users/desktop-web/configuring-notifications-sounds-ringcentral-app-desktop-web.html If you still experience issues, reach out to the Review Team via email: Review@RingCentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.