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Glip by RingCentral
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Recents call log isn't working.
Business response:
Rikki, we're so sorry to hear about your experience. For assistance, reach out to Support here: https://support.ringcentral.com/contact-support.html, or you can reach out to the Review Team directly via email: Review@RingCentral.com
Used to work fast ... dont know what changes was done. Now trying to retrieve recent phone calls takes forever or even trying to scroll down past the first page. Really ugly response lately. I read your response but that only works if you CAN EVEN get into your call history at all! The app response on mobile used to work fast but now it is slow as hell, rendering reviewing call history useless except for making calls.
Business response:
Ron, for more assistance, you can reach out to support here: https://support.ringcentral.com/contact-support.html or you can contact the Review Team via email: Review@RingCentral.com
Call handling is not available in settings menu with the new update. Please FIX THIS!!!!
Business response:
Miguel, we're so sorry to hear about your experience. Check out this link for an intro to call handling: https://support.ringcentral.com/article/Call-Handling-Forwarding-Overview.html If you need additional assistance, reach out to the Review Team via email: Review@RingCentral.com
Ever since installing the new version, speaker phone is not an option. What gives?
Business response:
Tony, we're so sorry to hear about this issue. Read here for more info about setting up microphone and speaker settings: https://support.ringcentral.com/mvp/phone/phone-ringcentral-app/setting-up-microphone-speaker-ringcentral-mvp-calls.html#phone-app if you need more assistance, contact the Review Team: Review@RingCentral.com
My phone will ring on my computer but won't ring on my cell phone app I have tried everything I need it to ring on both in case in away from my desk
Business response:
Megan, we're so sorry to hear about your experience. Check out this article about Rearranging your Ring Order: https://support.ringcentral.com/mvp/phone/call-handling-forwarding/rearranging-ring-order-of-numbers-devices.html If you need more assistance, reach out to the Community Support Team: Community.Support@RingCentral.com
Most incompetent company I've dealt with. The cc form has been hell for me I can fill it out but they want me to have the cc inside the file and my pr card. I offer to merge the files so it's one pdf file but nope they need the cc and PR images inside the form (idiotic backwards system). Now I'm going in loops to figure out why adope pro trial is giving me issues. Worst company, wish I was informed of other alternatives. Customer service is condecending when answering questions. Horrible
Business response:
We're so sorry to hear about your experience. We'd love to help you out. Feel free to reach out to the Review Team via email: Review@RingCentral.com you can also reach out to Support here: https://support.ringcentral.com/contact-support.html
This app used to be really good. Lately when I make calls it rings once and then stops. When people call in I cannot hear them. But both ways of calling they can hear me but I cannot hear them.
Business response:
Katy, we're so sorry about your experience. Check out this article for more information about call issues: https://support.ringcentral.com/article/10505-Call-Quality-Resolve-Choppy-Dropped-Delayed-Garbled-Calls-RingCentral.html if you need more help, reach out to the Community Support Team: Community.Support@RingCentral.com
calls drop, too many spam calls, sometimes texts don't go through. Find a different app.
Business response:
Tanya, we're so sorry to hear about your experience. We'd like to help you out. Support is happy to troubleshoot all of these issues here: https://support.ringcentral.com/contact-support.html If you need more assistance, feel free to reach out to the Community Support Team via email: Community.Support@RingCentral.com
Don't open.
Business response:
Connie, we're so sorry to hear about your experience. We'd love to help you out. Feel free to contact Support here: https://support.ringcentral.com/contact-support.html or you can reach out to the Community Support Team via email: Community.Support@RingCentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.