This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
Also having issues with incoming calls. Checked to be sure none of my settings changed. You have to login thru Chrome and allow notifications. 2 days later, same issue. This is a time consuming workaround and there is no way to know when this needs to be done until the issue pops up again. Looking for a new provider. Update after support ticket: their solution is for us to only be logged into one app at a time. Apparently multiple users are not supported despite paying for multiple users/ext.
Business response:
Please reach out to the Review Team via email with your case number so we can follow up and assist: Review@RingCentral.com
Hi everyone,.is Ringcentral can be download thru android phone? My cp is android, but I can't download..i had ore storage. Please advice. Thank you
Business response:
RingCentral can be downloaded through your Android device, check out this article for how: https://support.ringcentral.com/mvp/get-started/downloading-installing-ringcentral-app.html#android If you need more support, reach out to the Community Support Team via email, and we'll be happy to help: Community.Support@RingCentral.com
Worst company ever all calls drops we lost many customers never recommended👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
Business response:
We're so sorry to hear about your experience. If you'd like to tell us more, please reach out to the Community Support Team via email: Community.Support@RingCentral.com
Add block feature.
Also having issues with incoming calls. Checked to be sure none of my settings changed. After 3 weeks. Figured out you have to login thru Chrome and allow notifications. Fixed the issue. 2 days later, same issue. This is a time consuming workaround and there is no way to know when this needs to be done until the issue pops up again. Also having to pay for text messaging now when I didn't before is ridiculous. Looking for a new provider.
Business response:
We're so sorry to hear about your experience. For your incoming calls issue, contact support here: https://support.ringcentral.com/contact-support.html Check out this article in regards to the text charges: https://support.ringcentral.com/article/Enhanced-Business-SMS-new-Price-Changes.html
Ironic that an app meant to make and receive calls, routinely falls to connect calls and sporadically decides not to notify me of incoming messages. It boggles the mind.
Business response:
Jaren, thanks so much for your review. We're so sorry to hear about your experience. We advise you to contact support in order to troubleshoot: https://support.ringcentral.com/contact-support.html
Worst company around. With all the money they've made they've lost it all by not fixing their customer service department. I noticed my phone was working. Called them but they never called back. Took them a week to tell me they wanted more money. I lost 3 weeks if work due to this company. Removed account. Will never refer your company. I'll keep posting until you're out of business or you change
Business response:
Kristen, Sorry to hear this. We'd like to help. Can you please reach out to us at Review@RingCentral.com and we'll investigate your issue further?
This app hijacked my phone and made it impossible for me to use my regular phone I had to remove it, not happy that this is my doctor's way to connect with me, putting it on probably going to have to take it back off so I can use my phone, not a good experience at all whatsoever!
Business response:
To join meetings through the web browser, check out this article: https://support.ringcentral.com/video/joining-scheduling/joining-meeting-via-web-browser.html We're so sorry to hear about the issues you're having. If you continue to have trouble, feel free to reach out to the Review Team via email: Review@RingCentral.com
Downloaded but instructions weren't clear
Business response:
Hello Janyse, learn more about the RingCentral app with our quick intro guide: https://support.ringcentral.com/app/overview/mobile/intro-to-the-ringcentral-app.html.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.