This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
Hard to hear calls
Business response:
Hi Veronica, check out this article for troubleshooting tips on call quality issues: https://support.ringcentral.com/article/10505-Call-Quality-Resolve-Choppy-Dropped-Delayed-Garbled-Calls-RingCentral.html.
Text messages just randomly stop working so often that it is hard for me to make contact with clients if they aren't able to take a phone call or don't check their vmail.
Business response:
Hi Nicole, have you checked in with our tech support team to help confirm what may be causing texts to stop working? They're available online, through chat, or phone: https://support.ringcentral.com/contact-support.html.
It's good when it works, but it almost never works. But EVERY client reports echoing ok their end, so bad that they can't focus on what they're saying. And half the time, an outbound call will ring once and then just stop completely. This app is terrible.
Business response:
Hi Anna, we recommend checking out this article to help troubleshoot call issues: https://support.ringcentral.com/article/VoIP-Connectivity-Issues.html.
Calls always break up or sound like your in a tunnel.
Business response:
Hi Greg, if you experience poor audio again please report the issue in app under your profile picture - Feedback - Report issue. Thank you!
Glitchy app poor management or support and if it's cmg they will scam you out of your earnings be aware!
Business response:
Cheyenne, thanks so much for your review. We're so sorry to hear about your experience. We'd love to hear more and see if we can help you out. Feel free to contact support: https://support.ringcentral.com/contact-support.html or you can email the Review Team: Review@RingCentral.com
Voice isn't clear enough neither in application nor in pc
Business response:
We're so sorry to hear about your experience. Check out this article about Call Quality: https://support.ringcentral.com/article/VoIP-Connectivity-Issues.html If you need anymore assistance, feel free to reach out to the Review Team via email: Review@RingCentral.com
It doesn't work... All the time it shows message "can't initiate video call"😒😡
Business response:
Alexandre, we're so sorry to hear about your experience. Please reach out to support here: https://support.ringcentral.com/contact-support.html or you can contact the Review Team via email: Review@RingCentral.com We want to help troubleshoot this issue!
Bad communication, bad business practices! Be careful RC is charging for received/sent messages! They changed their "Policies" which is understandable but what is not, is not even sending 1 email about it. We had a 1+ year of business relationship and our "account manager" solution was "you can buy a bundle" their web page is misleading customers, if you can, Please stay away from this app!
Business response:
Jose, we're so sorry to hear about your experience. Check out this article for more information in regards to SMS price changes: https://support.ringcentral.com/article/Enhanced-Business-SMS-new-Price-Changes.html If you need any more assistance, feel free to reach out to the Review Team via Email: Review@RingCentral.com
I would describe my experience but won't let me download l
Business response:
Angelo, we're so sorry to hear about your experience. Please reach out to us here: https://support.ringcentral.com/contact-support.html or feel free to reach out to the Review Team via email, and we'll make sure to help you out: Review@RingCentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.