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Dont know what happened, updated and lot the ability to make any phone calls or call internal ext.
Business response:
Hi Chris, we want to help get your app back up and running. If you're still experiencing issues, please email us at review@ringcentral.com with your account information and screenshots of any errors you are receiving. Thank you.
Pathetic support
Business response:
Sorry to hear about your experience, Hamza. The Review Team would like to help. Please reach out to us directly at Review@RingCentral.com
Dropped calls on the phone
Business response:
Hey, Jack - thanks for sharing your experience. We suggest reviewing this KB article to see if these tips might help with your issue. https://support.ringcentral.com/article/how-resolve-dropped-calls.html If this doesn't help, please reach out to support directly and they can do troubleshooting.
I always have an echo and calls always drop
Business response:
Hi Genevieve, check out this article for some troubleshooting tips on preventing call quality issues like echoing and dropped calls: https://support.ringcentral.com/article/How-resolve-call-quality-issues.html. Hope this helps!
Pure voice calling quality.
Business response:
Hey, Tamra - if you're experiencing an issue with the app, we'd like to understand better what it is and lend a hand. Please reach out to the Review Team directly at Review@RingCentral.com
Dropped calls on the phone
Business response:
Hey, Jack - thanks for sharing your experience. We suggest reviewing this KB article to see if these tips might help with your issue. https://support.ringcentral.com/article/how-resolve-dropped-calls.html If this doesn't help, please reach out to support directly and they can do troubleshooting.
Remove ad
Business response:
Hi Laurie, what ad are you referring to? Let us know at review@ringcentral.com and we'll help how we can.
Just registered and got a dirty phone number. I received a sms from Russia, which i have nothing to do with. Which triggered a charge of $23.53. i had to disable all sms until my old number will be ported
Business response:
Hi Valentin, it looks like you worked with our support team to get this addressed. If you need additional help, please email us at review@ringcentral.com.
Dose not let me turn app off on my Galaxy S21. Iphones can shut app off but I can not.
Business response:
Hi April, you should be able to close the app like any other app: https://support.google.com/android/answer/9079646?hl=en/. If you can't, please send us a video of what's happening when you try to close the app to review@ringcentral.com. Thanks!
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