This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
Calls dont work over half the time
Business response:
Hi Scott, when this happens please report the issue in-app under your profile - Feedback - Report issue. Thanks!
My notification settings say that they are on with sound and vibration. But they actually never make a sound nor vibrate. I just randomly get the icon in my panel.
Business response:
Hi Krystle, our mobile team wants to know more about what you're experiencing. Can you please send a report in app via your Profile - Give feedback - Report issue. Please cc review@ringcentral.com in your issue report so we can loop in our team. Thank you!
Customer phone service does not answer.. I can not access my account.. HORRIBLE CUSTOMER SERVICE
Business response:
Hi Greg, what error are you receiving when trying to access your account? We can try and help troubleshoot, please email us your account information and more details at review@ringcentral.com.
Difficult to navigate. Call quality is often great but often others hear a bad echo. International calling doesn't actually work because the application always automatically puts a 1 for US country code in front of whatever number you dial, making it impossible to dial a correct number for another country.
Junk
trapping me in "safe driver" mode so the screenshare is blocked when my phone is flat on a desktop is super safe. thanks so much for keeping me safe! safer still now that I'm uninstalling it.
I got disconnected 3 times by customer support,and the last lady I talked to were not that friendly. Please check your operation team. Just wanted to get help with my text message issue using the app.
Business response:
Hi Valerie, this isn't the experience we want you to have. If you still need tech support, please reach out to us at review@ringcentral.com with your account information and additional details. Thank you!
Sometimes it works, sometimes it doesn't. Frequent updates lead to features nobody cares about and none of the real problems ever get fixed. Definitely a product of a development team with a "code of conduct", but little emphasis on actually being a "coder".
Wont download or install onto my phone really bad app
Business response:
Hey Mike, check out these troubleshooting tips from the Google Play Store if you're not able to download the app: https://support.google.com/googleplay/answer/7513003?hl=en.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.