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Glip by RingCentral
About this business
Waste category. They do not respond to their customers professionally over the phone. I contacted them for a new line over the chat support and then the phone call. They go blank for minutes together and when you ask them are you there they say yes. Sorry, we can't help you.
Business response:
We're so sorry to heat this was your experience Hussain, can you please email us your account information at review@ringcentral.com and we can follow up to ensure you get your new line? Thanks!
I can't seem to find how to report an issue on the app.
Business response:
Hi Barbara, it will be under your profile - Give feedback - Report issue. Hope this helps!
Total waste of time signing up. Went through the entire process and payed for a year in advance. Noticed mms/sms was not working so I called. After about 45 min I was told than I needed to fax a document with my license and credit card.. Nothing during initial sign up required. Name and address all match. No explination could be given.
App is not downloading
Business response:
Hello, please review these troubleshooting steps if the app is not downloading: https://support.google.com/googleplay/answer/7513003?hl=en
This junk app destroys battery life.
Business response:
Hi Joseph, thank you for your feedback.
Can't log in.
Business response:
Hi Kathleen, check out this article for some resources to help when you can't log in to the app: https://support.ringcentral.com/article/4751.html.
I am having issues with the phone picking up and not being able to connect to clients via my phone app. Phone rings and does not show who is calling nor am I able to view who is calling me. And calls that get a random tone and "mutes" so the client is talking and then when I reconnect I have to ask them to repeat themselves. Very embarrassing and unnecessary. The meetings portion works well . Please fix the call issue. This happens to everyone in my office who uses this app.
Business response:
Hi Ileana, have you contacted our support team regarding this? If you have an open case and need help escalating, please reach out to us with your account information and case number via email at review@ringcentral.com. Thanks!
3/30/22- Update.The app is saying I am not connected to the internet and now I am unable to make or take calls for my work. I'm connected, have done restart/install. This affects my quota!
Business response:
Hello, please send your case number and account information to review@ringcentral.com and we can check on the status of your request. Thank you!
It's not working with my medical provider
Business response:
Hi Tiffany, what is not working? If you need assistance, you can reach out to us at review@ringcentral.com. Thanks!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.