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Glip by RingCentral
About this business
Why is it not possible to use RC Phone anymore? How can I use it again without using the RC app?
Business response:
Hi Luca, the mobile RingCentral Phone app has been retired and replaced by the new unified RingCentral app.
Horrible connection, people can't hear, delays in audio and loyalty of feedback when talking. Unreliable. Very disappointing
I get bill charges be sms 0.95 cent. I have package for unlimited call and massage. Charges came in my account when i call they have no one available to help. I wait for 5 days for my account manager to send email they dont call any more. Not easy to get help from them.
Business response:
Hello, we can help follow up with your account manager if you still need assistance. Please email us at review@ringcentral.com with any case numbers you have that we can escalate, and your account information. Thank you!
Taking foreverto download. Grrrr
Business response:
Hello Joyce, Can you tell me more about the download? Are you downloading to your computer or to your phone? I appreciate your time RingCentral Support
Canceled. I needed faxes. Can't recurve or send more than 40 pages per time
Business response:
Thank you for your feedback Don, it's been forwarded to our product team.
Keeps force closing and really only works 10% of the time.
Business response:
Hi Stephanie, we always recommend to make sure you're on the latest version of the app. Are you performing any specific task when the app force closes? Email us at review@ringcentral.com with your account information and more details of the errors you are encountering, and we'll help troubleshoot.
Dont know what happened, updated and lot the ability to make any phone calls or call internal ext.
Business response:
Hi Chris, we want to help get your app back up and running. If you're still experiencing issues, please email us at review@ringcentral.com with your account information and screenshots of any errors you are receiving. Thank you.
Pathetic support
Business response:
Sorry to hear about your experience, Hamza. The Review Team would like to help. Please reach out to us directly at Review@RingCentral.com
Dropped calls on the phone
Business response:
Hey, Jack - thanks for sharing your experience. We suggest reviewing this KB article to see if these tips might help with your issue. https://support.ringcentral.com/article/how-resolve-dropped-calls.html If this doesn't help, please reach out to support directly and they can do troubleshooting.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.