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Glip by RingCentral
About this business
I always have an echo and calls always drop
Business response:
Hi Genevieve, check out this article for some troubleshooting tips on preventing call quality issues like echoing and dropped calls: https://support.ringcentral.com/article/How-resolve-call-quality-issues.html. Hope this helps!
Pure voice calling quality.
Business response:
Hey, Tamra - if you're experiencing an issue with the app, we'd like to understand better what it is and lend a hand. Please reach out to the Review Team directly at Review@RingCentral.com
Dropped calls on the phone
Business response:
Hey, Jack - thanks for sharing your experience. We suggest reviewing this KB article to see if these tips might help with your issue. https://support.ringcentral.com/article/how-resolve-dropped-calls.html If this doesn't help, please reach out to support directly and they can do troubleshooting.
Remove ad
Business response:
Hi Laurie, what ad are you referring to? Let us know at review@ringcentral.com and we'll help how we can.
Just registered and got a dirty phone number. I received a sms from Russia, which i have nothing to do with. Which triggered a charge of $23.53. i had to disable all sms until my old number will be ported
Business response:
Hi Valentin, it looks like you worked with our support team to get this addressed. If you need additional help, please email us at review@ringcentral.com.
Dose not let me turn app off on my Galaxy S21. Iphones can shut app off but I can not.
Business response:
Hi April, you should be able to close the app like any other app: https://support.google.com/android/answer/9079646?hl=en/. If you can't, please send us a video of what's happening when you try to close the app to review@ringcentral.com. Thanks!
Calls dont work over half the time
Business response:
Hi Scott, when this happens please report the issue in-app under your profile - Feedback - Report issue. Thanks!
My notification settings say that they are on with sound and vibration. But they actually never make a sound nor vibrate. I just randomly get the icon in my panel.
Business response:
Hi Krystle, our mobile team wants to know more about what you're experiencing. Can you please send a report in app via your Profile - Give feedback - Report issue. Please cc review@ringcentral.com in your issue report so we can loop in our team. Thank you!
Customer phone service does not answer.. I can not access my account.. HORRIBLE CUSTOMER SERVICE
Business response:
Hi Greg, what error are you receiving when trying to access your account? We can try and help troubleshoot, please email us your account information and more details at review@ringcentral.com.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.