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Glip by RingCentral
About this business
It started out fine. But now it's been acting up. Calls not getting through, dropped, can't hear you. It's been going on for months. I've emailed them several times and nothing. Terrible.
Business response:
Hi Tiffaney, we see you reported your issues through the app, thank you. We've forwarded them on to the mobile team.
Terrible. This business has no idea what they are doing. There used to be 5 apps you had to install manually. Now it does it automatically but there are still 5 different UIs that get switched between seemingly randomly.
Business response:
Thank you for your feedback Isaak, the RingCentral app is constantly evolving as we try and improve. If you have any specific questions we can help answer, please email us at review@ringcentral.com.
I'm having trouble installing this app. Am I the only one?
Business response:
Hi Esther, can you try clearing your data for the Google Play Store? This usually does the trick. To do so go to System settings - Play Store app - Storage - Clear data.
Won't ring all devices at once or ring primary phone first then mobile app.
Call not coming into my cell
Business response:
Hello, please open a case with our technical support team to help troubleshoot why calls are not coming in: https://support.ringcentral.com/s/new-case. Thank you!
Whenever i get a call , it's not working. Sometimes i need to call the same number 2-3 times and then will work fine.
Business response:
Hi Miroslav, have you opened a case with our technical support team to help troubleshoot this? Please report the issue in app via your profile picture - Feedback - Report Issue and leaving feedback.
This app is vital for our business, and we daily change who is on the call queue. The latest update requires us to re-enter the "after hours" forwarding number every time we make a change. For the past 9 years the app prepopulated this field with the number previously there. Now I have to enter and re-enter this never changing number each and every time. I wish RC would get back to focusing on quality telephone software instead of everything else. Edit. - I have sent screenshots as requested.
Business response:
Hey Scott, we definitely want to take a look at this. Can you please email screenshots to review@ringcentral.com so we can take a deeper dive. Thanks! Edit: Please resend email to review@ringcentral.com, it hasn't been received as of 9 AM MT 3/17. Thank you!
I cannot receive any calls or call any body because of this app I used it yesterday morning since that time I can't call any body please help me to fix this
Business response:
Hello Usa, please create a support ticket for additional assistance in troubleshooting: https://support.ringcentral.com/s/new-case.
All notifications and alerts or set to off, so I don't get calls to my phone, but it still rings. I only use this to retrieve voice-mail..can you fix this ?I
Business response:
Hi D. Chavez, we would recommend reaching out to our Support Team to ensure all your settings are correct! You can reach out at ringcentr.al/support.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.