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Glip by RingCentral
About this business
I have an app now that identifies & blocks app trackers & found RC has been relentlessly trying to track me in partnership with several 3rd party data compilers. This data often includes sensitive data like my current cookies& gps location. I stopped using RC weeks ago & no longer need it, so having over 500 tracking attempts a day from RC is sick-far worse than most apps. Also, I installed RC (not my phone mfr) but now I have no access to delete it-only disable. Just wrong! Stay away!
Business response:
Hello, we want to know more about this. Can you please send documentation (screenshots, what app you are using, etc.) by email to review@ringcentral.com and we will forward on to our mobile team? Thank you.
Very bad service we make too much customers on this platform but now we can't be able to send msg... Our msg is not going through... We call the company but they didn't resolve our issue. Very very bad service
Business response:
Hi Franz, additional steps may be need to be completed to get SMS messaging enabled. If you need assistance, please email review@ringcentral.com with your account information and any case numbers you have.
It's not allowing me to install & I have tried troubleshooting
Business response:
Hello, have you tried following all of these steps: https://support.google.com/googleplay/answer/7513003?hl=en.
This has been fixed. Now I have another question. Why can't I view the HUD on my Android cellphone app? Calls are dropped on my cellphone. It rings once, I pick up and there is no one there! Happened several times in the past few days.
Business response:
Hi Tina, HUD is available in Beta for Android. It should be under Phone - Head-up Display (HUD). Make sure you're on the latest version of the app to ensure you have access to this beta feature.
voice is low
Business response:
Hi Abigna, was this for a phone call or a video meeting? Check out this article on how to resolve call quality issues: https://support.ringcentral.com/article/How-resolve-call-quality-issues.html.
Please add Preview option in the incoming messages or fax, to view the fax document without downloading it, waiting for this option to be added in the next update
Business response:
Hi Sachin, received faxes should be able to be previewed in app by clicking on the line item under Fax. You can then download the app by clicking on the download icon in the top right corner of the preview. Hope this helps!
Waste category. They do not respond to their customers professionally over the phone. I contacted them for a new line over the chat support and then the phone call. They go blank for minutes together and when you ask them are you there they say yes. Sorry, we can't help you.
Business response:
We're so sorry to heat this was your experience Hussain, can you please email us your account information at review@ringcentral.com and we can follow up to ensure you get your new line? Thanks!
I can't seem to find how to report an issue on the app.
Business response:
Hi Barbara, it will be under your profile - Give feedback - Report issue. Hope this helps!
Total waste of time signing up. Went through the entire process and payed for a year in advance. Noticed mms/sms was not working so I called. After about 45 min I was told than I needed to fax a document with my license and credit card.. Nothing during initial sign up required. Name and address all match. No explination could be given.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.