This profile has been claimed by the business owner or representative.
App is not downloading
Business response:
Hello, please review these troubleshooting steps if the app is not downloading: https://support.google.com/googleplay/answer/7513003?hl=en
This junk app destroys battery life.
Business response:
Hi Joseph, thank you for your feedback.
Can't log in.
Business response:
Hi Kathleen, check out this article for some resources to help when you can't log in to the app: https://support.ringcentral.com/article/4751.html.
I am having issues with the phone picking up and not being able to connect to clients via my phone app. Phone rings and does not show who is calling nor am I able to view who is calling me. And calls that get a random tone and "mutes" so the client is talking and then when I reconnect I have to ask them to repeat themselves. Very embarrassing and unnecessary. The meetings portion works well . Please fix the call issue. This happens to everyone in my office who uses this app.
Business response:
Hi Ileana, have you contacted our support team regarding this? If you have an open case and need help escalating, please reach out to us with your account information and case number via email at review@ringcentral.com. Thanks!
3/30/22- Update.The app is saying I am not connected to the internet and now I am unable to make or take calls for my work. I'm connected, have done restart/install. This affects my quota!
Business response:
Hello, please send your case number and account information to review@ringcentral.com and we can check on the status of your request. Thank you!
It's not working with my medical provider
Business response:
Hi Tiffany, what is not working? If you need assistance, you can reach out to us at review@ringcentral.com. Thanks!
Works sometimes
Business response:
Hey Esteban, if you ever need assistance, we invite you to check out our knowledge base articles at support.ringcentral.com.
Terrible. ALL incoming and outgoing calls are extremely choppy and makes us look unprofessional. Impossible to use anymore.
Business response:
Hello, have you contacted our support team to help troubleshoot your audio issues? You can report an issue in app at under your profile picture - Feedback - Report issue. Thank you!
RingCentral lost focus trying to offer 'everything.' App kills your battery. Don't need all the overhead.
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.