This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
Stuck in a Loop...Says Your email address or email domain is already on ring central in the company with a different account. Please contact customer some work for further information. I contacted customer support and I can log in on a computer, but I can't log in on a phone, so how do I make calls?
Business response:
Eric, Please reach out to the Review Team. We'd like to help! Review@RingCentral.com
Can not download app. Tried several times still nothing
Business response:
Sharron, Sorry to hear this. Please reach out to the Review Team directly and we'll be glad to assist with troubleshooting or create a case for you with our Support Team. Review@RingCentral.com
Won't ring all devices at once or ring primary phone first then mobile app even when the proper settings are selected. Desk phone should ring first then mobile app or both should ring at same time and they don't.
Business response:
Hi Casey, check out this article for more information on configuring phone settings for your mobile app: https://support.ringcentral.com/app/phone/mobile/configuring-phone-settings-ringcentral-mobile-app.html.
This app keeps saying no internet connection when I have full service. My calls keep getting hung up on which is extremely frustrating
Business response:
Richard, Sorry to hear this. Please reach out to the Review Team directly and we'll be glad to assist in some troubleshooting or create a case for this issue. Review@RingCentral.com
Works great for everything except phone calls. People can't here me most of the time on phone calls or other times I can't hear them. The voice calls on this app are horrible. I've reported this before. We did all of the troubleshooting. The problem is not my data connection. My data connection is perfect. I have 4 bars 4G or 5G. The problem still exists when I'm connected to wifi. That shouldn't even matter though. Most of the time I'm not near wifi. I use other data voice apps (e.g.Goo
Business response:
Hi Michael, we saw your issue report through the app and have forwarded it to our mobile team, thank you for sending it in!
The phone call is always lagging. I've tried working across different wifi networks, I've cleared the cache, uninstalled and installed the app several times but this is a constant issue. After a point I end up using a different app to call.
Business response:
Hi Clifford, have you created a case with our technical support team to investigate this? You can also submit an issue report in-app via your profile picture - Feedback - Report issue and providing more detail in the form. Thanks!
It started out fine. But now it's been acting up. Calls not getting through, dropped, can't hear you. It's been going on for months. I've emailed them several times and nothing. Terrible.
Business response:
Hi Tiffaney, we see you reported your issues through the app, thank you. We've forwarded them on to the mobile team.
Terrible. This business has no idea what they are doing. There used to be 5 apps you had to install manually. Now it does it automatically but there are still 5 different UIs that get switched between seemingly randomly.
Business response:
Thank you for your feedback Isaak, the RingCentral app is constantly evolving as we try and improve. If you have any specific questions we can help answer, please email us at review@ringcentral.com.
I'm having trouble installing this app. Am I the only one?
Business response:
Hi Esther, can you try clearing your data for the Google Play Store? This usually does the trick. To do so go to System settings - Play Store app - Storage - Clear data.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.