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Doesn't connect to Bluetooth. It is a junk app. Teams, Zoom, anything else is better than this garbage.
Business response:
Hi Greco, can you please send troubleshooting logs via the app by going to your profile - give feedback - report issue. Please include the email review@ringcentral.com in your feedback email thank you!
Texts don't send. 4g, 5g, wifi... doesn't matter. Messages fail to send. Absolutely frustrating.
Business response:
Hello, there was a known issue earlier today that has been resolved. Please ensure that your messages follow all SMS/MMS content policies when sending: https://www.ringcentral.com/legal/sms-mms-content-policies.html. If you're still experiencing issues sending texts, create a case https://support.ringcentral.com/s/new-case.
I cannot answer calls on my phone, and there is no option to report errors or issues. It gets stuck at connecting and then the phone rings through without connecting.
Business response:
Hi Jacques, please email us at review@ringcentral.com with your account information and specifics, and we will help troubleshoot!
Horrible company and app.. dont sign any contracts
Business response:
Sorry to hear this Will. Please reach out if the Review Team can help-- review@ringcentral.com.
Constant notifications that cannot be shut off. Terrible app.
Business response:
Hey Greg, you can turn off your notifications: https://support.ringcentral.com/app/users/mobile/configuring-notifications-sounds-ringcentral-mobile-app.html. Hope this helps, if you need additional assistance please reach out at review@ringcentral.com.
It keeps dropping calls when I try to answer on my cell. Battery consumption is a bit high. Desktop is much more reliable.
Ring central is a joke.
Business response:
Hi Todd, is there anything we can help with? Let us know via email at review@ringcentral.com.
Im unable to send messages and when I make a call the person on the other line cant barely hear me.
Business response:
Hello Bless, there was a known issue with SMS yesterday, things should be resolved now. If you're still experiencing this, please reach out to us at review@ringcentral.com or create a case at https://support.ringcentral.com/s/new-case
Absolute garbage. Tried to open an account and have gotten nowhere. The service is a joke. Unusable product, can't even get a refund
Business response:
Hi Noah, we want to help. Please email us at review@ringcentral.com with your account information and additional questions, thank you.
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
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