This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
After the update its automatically answering without letting it ring! You have to keep uninstalling and installing it. It stops the horrible auto answer for a while then starts again. The update made this app horrible.
Business response:
Hey there, it sounds like auto answer may have been turned on for your extension. Email us at review@ringcentral.com with your account information and we can help review your settings and troubleshoot!
Calls are dropped on my cellphone. It rings once, I pick up and there is no one there! Happened several times in the past few days.
Business response:
Hi Tina, do you have any call forwarding rules in place? This may cause the single ring issue. Check out this article for instructions on how to review call forwarding and check the order and "Ring For" fields for your calls: https://support.ringcentral.com/article/9962.html
Horrible this is the worse upgrade ever
Business response:
Hi Nakisha, we see you have a tech support case open. Please continue to work with the tech support team to help troubleshoot your app. Thank you!
Bad call quality for use on my cell phone, dropped calls, calls cut out.
Business response:
Hi Craig, if you experience a dropped call again, please report it through the app by going to your Profile -> Give Feedback -> Report Issue and include the email review@ringcentral.com as a recipient. Our mobile team is collecting as much data as possible for these scenarios. Thank you!
voice breaking issue
Business response:
Hello, if you experience this issue again, please report it through the app by going to your Profile -> Give Feedback -> Report Issue and include the email review@ringcentral.com as a recipient. Thank you!
Brand new to RingCentral. I find it has confusing layers to navigate through and I feel like there is going to be a very large learning curve to understanding what is what. Things don't seem straightforward.. can't figure out how to delete contact when it pulled over 2 emails for someone- but only need one. Not sure I will keep on my phone.
Business response:
We invite you to check out our getting started guide for a quick tour of the app and all of it's features: https://support.ringcentral.com/app/overview/mobile/navigating-ringcentral-mobile-app.html. We're always happy to help answer questions at review@ringcentral.com as well.
Sucks
Business response:
Hi Joseph, is there anything we can help you with? Let us know at review@ringcentral.com.
The app randomly deleted contacts from my phone early this morning without my permission, and I can't recover them. This app is terrible.
Business response:
Hi Joseph, please send an issue report so our mobile team can look into this further. To send a report go to your Profile -> Give Feedback -> Report Issue. Please add the email review@ringcentral.com to the issue report. Thank you!
On Nokia 3.4 screen flashes when I make or receive call. Phone stops responding. Have to force restart phone
Business response:
Hello, please ensure you are on the latest version of the app and report this issue in-app under your Profile -> Give Feedback -> Report Issue. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.