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Glip by RingCentral
About this business
Hasn't worked in weeks
Business response:
Have you had the chance to open a case with our tech support team to help address any issues you're experiencing? You can open a case at https://support.ringcentral.com/s/new-case. If you need additional assistance, we're available at review@ringcentral.com as well.
Stay away from this company. There service doesn't work. Half the time the phone doesn't even ring. You just get a missed call notification.
Business response:
Hi Jordan, have you reported the issue to Support? You can send a report in app via your Profile - Give feedback - Report issue. Please cc review@ringcentral.com and we'll help triage with the mobile team. Thanks!
Works fine but will sometimes keep running in the background and will not let you adjust your volume keys properly, gets stuck trying to adjust your call volume instead.
Business response:
Hi Jonathan, how are you trying to adjust the volume- via Bluetooth or direct buttons on your mobile device? Can you please report this issue in app via your Profile - Give feedback - Report issue. CC review@ringcentral.com in your issue report & include information on how you're adjusting the volume. Thanks!
Awful sound quality, cannot adjust call volume.
Business response:
Hi Nina, we want to better understand what you're experiencing. Can you not adjust the call volume while on a call? Do you see the sound bar adjusting, but the audio is not reflecting the adjustments? Please email review@ringcentral.com with additional information.
Frequent issues with the app.
Business response:
Hi Benjamyn, is there a specific issue we can help address? Please email us at review@ringcentral.com and we'll do what we can to help.
Evertime I go to connect a call it will disconnect my internet over wifi and lte.
Business response:
Hi Josh, the next time this happens, can you please send a report in app via your Profile - Give feedback - Report issue. Please cc review@ringcentral.com in your issue report so we can loop in our mobile team to investigate your disconnected calls.
Not download under problem 😭😭😭
Business response:
Hi Ramanji, check out these troubleshooting steps if the app is not downloading: https://support.google.com/googleplay/answer/7513003?hl=en
Don't waste your time. Had a nightmare experience recently when porting out a number. Three conference calls with myself, Verizon Port Dept, and RingCentral Port Dept all on the line verified info six ways to Sunday. Always comes back "mismatched info" and they decline. Low and behold they scheduled to release the number the day after the new bill cycle and they charged for another month. Next morning after hitting my bank the number is transferred. Like I'm an idiot and can't see! NO 👎
Business response:
Thank you for this feedback James, we've shared it with the appropriate teams.
Incoming calls say contecting then say call ended. Missing so many calls. I push to answer but it just not connecting.
Business response:
Hi Amanda, if this happens again please report this in-app. To send a report you'll go to your Profile - Give feedback - Report issue. Please include the email review@ringcentral.com in your issue report so we can ensure to follow up with our mobile team about it. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.