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Glip by RingCentral
About this business
Bad call quality for use on my cell phone, dropped calls, calls cut out.
Business response:
Hi Craig, if you experience a dropped call again, please report it through the app by going to your Profile -> Give Feedback -> Report Issue and include the email review@ringcentral.com as a recipient. Our mobile team is collecting as much data as possible for these scenarios. Thank you!
voice breaking issue
Business response:
Hello, if you experience this issue again, please report it through the app by going to your Profile -> Give Feedback -> Report Issue and include the email review@ringcentral.com as a recipient. Thank you!
Brand new to RingCentral. I find it has confusing layers to navigate through and I feel like there is going to be a very large learning curve to understanding what is what. Things don't seem straightforward.. can't figure out how to delete contact when it pulled over 2 emails for someone- but only need one. Not sure I will keep on my phone.
Business response:
We invite you to check out our getting started guide for a quick tour of the app and all of it's features: https://support.ringcentral.com/app/overview/mobile/navigating-ringcentral-mobile-app.html. We're always happy to help answer questions at review@ringcentral.com as well.
Sucks
Business response:
Hi Joseph, is there anything we can help you with? Let us know at review@ringcentral.com.
The app randomly deleted contacts from my phone early this morning without my permission, and I can't recover them. This app is terrible.
Business response:
Hi Joseph, please send an issue report so our mobile team can look into this further. To send a report go to your Profile -> Give Feedback -> Report Issue. Please add the email review@ringcentral.com to the issue report. Thank you!
On Nokia 3.4 screen flashes when I make or receive call. Phone stops responding. Have to force restart phone
Business response:
Hello, please ensure you are on the latest version of the app and report this issue in-app under your Profile -> Give Feedback -> Report Issue. Thank you!
Calls audibly ring but don't show up on the screen, or inside the RingCentral app at all, so they cannot be answered. Have uninstalled and reinstalled. It's always been glitchy but this recent issue completely depletes functionality.
Business response:
Hi Kristin, our mobile team wants to look into this. Can you please submit feedback logs via the app? To do so: in-app, click on your profile - give feedback - report issue. Please include the email address review@ringcentral.com in your feedback email. Thank you!
This app sucks, feedback problems, people can't hear me when I speak it's utterly useless as a communication tool.
Business response:
Hi Matt, can you please send troubleshooting logs the next time you experience feedback problems via the app by going to your profile - give feedback - report issue. Please include the email review@ringcentral.com in your feedback email thank you!
Won't download to new phone!!!
Business response:
Hi Linda, can you please clear your data for the Google Play Store, System settings - Play Store app - Storage - Clear data. This should help, if it doesn't please reach out at review@ringcentral.com and we'll try to help.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.