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Glip by RingCentral
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Great concept, except half our texts won't go through. Cannot find any tech support for the app.
Business response:
Hey Deidra, if your texts aren't being sent and adhere to the SMS/MMS content policies, please make sure to open a case with our Tech Support team. You can review content policies here: https://www.ringcentral.com/legal/sms-mms-content-policies.html and open a tech support case here: https://support.ringcentral.com/s/new-case.
I've used this app for years and the cost has skyrocketed for what I need (I work alone). This past week, there is no longer that little number on top of the app icon to show I have messages so I keep missing messages and it has affected my work, I have missed texts about meetings and important issues. Very frustrating and no way to fix it.
Business response:
Hey Marissa, check out this article on configuring mobile notifications to ensure you have all notifications enabled: https://support.ringcentral.com/app/users/mobile/configuring-notifications-sounds-ringcentral-mobile-app.html. If you need additional assistance, please email us at review@ringcentral.com. Thanks!
Useless. I had a meeting with my lawyer and this thing would never download. All it did was spin. So I missed my meeting and now I have to try and reschedule.
Business response:
Hi Jaie, usually this occurs because of an issue with the Google Play Store, not the app itself. In the future, if you can't install the app, try clearing your data for the Google Play store by going to System Settings -> Play Store app -> Storage -> Clear Data. Hope this helps!
When the app is closed in foreground but still active in background, I get no notifications.
Business response:
Hey Cor, make sure you have push notifications enabled: https://support.ringcentral.com/article/Not-Receiving-Push-Notifications-RingCentral-App-using-Android.html. Hope this helps!
This is a lie you can't do anything it says no calls or anything else but mess your phone up and don't know if it's fixable DO NOT DOWNLOAD THIS!!!!!!
Business response:
Hi Cory, phone calls are not included in the free plan, only video meetings and team messaging. You can learn more about RingCentral plans and pricing here: ringcentral.com/office/plansandpricing.html. If you have any questions, you can always reach out at review@ringcentral.com.
Why am I not able to install this on my device?
Business response:
Hello Tanisha, have you tried clearing your data for the Google Play Store? This usually helps: System settings -> Play Store app -> Storage -> Clear data
Sucks
Business response:
Anything we can help with Mike? Let us know at review@ringcentral.com and we'll help out however we can.
I love this app till now with the new update I can't send text messages which is 75% what I use this app for.
Business response:
Hey Amanda, make sure phone features are enabled for your app in your account: https://support.ringcentral.com/app/admin/desktop-web/enabling-phone-features-ringcentral-app.html. If this doesn't do the trick, open a case with our support team to review your settings: https://support.ringcentral.com/s/new-case
Piss poor, make it completely FREE! Phone numbers and calls too.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.