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Glip by RingCentral
About this business
Calls audibly ring but don't show up on the screen, or inside the RingCentral app at all, so they cannot be answered. Have uninstalled and reinstalled. It's always been glitchy but this recent issue completely depletes functionality.
Business response:
Hi Kristin, our mobile team wants to look into this. Can you please submit feedback logs via the app? To do so: in-app, click on your profile - give feedback - report issue. Please include the email address review@ringcentral.com in your feedback email. Thank you!
This app sucks, feedback problems, people can't hear me when I speak it's utterly useless as a communication tool.
Business response:
Hi Matt, can you please send troubleshooting logs the next time you experience feedback problems via the app by going to your profile - give feedback - report issue. Please include the email review@ringcentral.com in your feedback email thank you!
Won't download to new phone!!!
Business response:
Hi Linda, can you please clear your data for the Google Play Store, System settings - Play Store app - Storage - Clear data. This should help, if it doesn't please reach out at review@ringcentral.com and we'll try to help.
Doesn't connect to Bluetooth. It is a junk app. Teams, Zoom, anything else is better than this garbage.
Business response:
Hi Greco, can you please send troubleshooting logs via the app by going to your profile - give feedback - report issue. Please include the email review@ringcentral.com in your feedback email thank you!
Texts don't send. 4g, 5g, wifi... doesn't matter. Messages fail to send. Absolutely frustrating.
Business response:
Hello, there was a known issue earlier today that has been resolved. Please ensure that your messages follow all SMS/MMS content policies when sending: https://www.ringcentral.com/legal/sms-mms-content-policies.html. If you're still experiencing issues sending texts, create a case https://support.ringcentral.com/s/new-case.
I cannot answer calls on my phone, and there is no option to report errors or issues. It gets stuck at connecting and then the phone rings through without connecting.
Business response:
Hi Jacques, please email us at review@ringcentral.com with your account information and specifics, and we will help troubleshoot!
Horrible company and app.. dont sign any contracts
Business response:
Sorry to hear this Will. Please reach out if the Review Team can help-- review@ringcentral.com.
Constant notifications that cannot be shut off. Terrible app.
Business response:
Hey Greg, you can turn off your notifications: https://support.ringcentral.com/app/users/mobile/configuring-notifications-sounds-ringcentral-mobile-app.html. Hope this helps, if you need additional assistance please reach out at review@ringcentral.com.
It keeps dropping calls when I try to answer on my cell. Battery consumption is a bit high. Desktop is much more reliable.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.