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When the app is closed in foreground but still active in background, I get no notifications.
Business response:
Hey Cor, make sure you have push notifications enabled: https://support.ringcentral.com/article/Not-Receiving-Push-Notifications-RingCentral-App-using-Android.html. Hope this helps!
This is a lie you can't do anything it says no calls or anything else but mess your phone up and don't know if it's fixable DO NOT DOWNLOAD THIS!!!!!!
Business response:
Hi Cory, phone calls are not included in the free plan, only video meetings and team messaging. You can learn more about RingCentral plans and pricing here: ringcentral.com/office/plansandpricing.html. If you have any questions, you can always reach out at review@ringcentral.com.
Why am I not able to install this on my device?
Business response:
Hello Tanisha, have you tried clearing your data for the Google Play Store? This usually helps: System settings -> Play Store app -> Storage -> Clear data
Sucks
Business response:
Anything we can help with Mike? Let us know at review@ringcentral.com and we'll help out however we can.
I love this app till now with the new update I can't send text messages which is 75% what I use this app for.
Business response:
Hey Amanda, make sure phone features are enabled for your app in your account: https://support.ringcentral.com/app/admin/desktop-web/enabling-phone-features-ringcentral-app.html. If this doesn't do the trick, open a case with our support team to review your settings: https://support.ringcentral.com/s/new-case
Piss poor, make it completely FREE! Phone numbers and calls too.
Not my type
Business response:
Hi Lawrence, we want to know more about your expectations. What would you like to see in the app? Let us know by email at review@ringcentral.com.
It is very poor
Business response:
We're disappointed to see this Paul. Please let us know how we can improve at review@ringcentral.com. We're always looking for customer feedback. Thanks!
Would have given 5 stars before the recent update. Now I can't make or answer calls unless I have wifi. I can't find a setting to change this. Defeats the purpose of having the app on my phone
Business response:
Hi Meagan, you're able to pick the type of connection you prefer when placing outgoing calls. Learn more here: support.ringcentral.com/app/phone/mobile/configuring-phone-settings-ringcentral-mobile-app.html. If you still need assistance, please email us at review@ringcentral.com.
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
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