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Glip by RingCentral
About this business
RingCentral is phenomenal and the app works for my extension fine. However, this issue is that the Bluetooth connection disconnects when I answer a call. I hear it ring in my polyv5200 but then nothing. I have to use the speaker or hold the phone to my ear
Business response:
Hey Rick, make sure you have the correct integrations enabled: https://support.ringcentral.com/app/users/desktop-web/configuring-headset-integration-ringcentral-app-desktop-web.html. Hope this helps!
Didn't care for this
Business response:
Hey Megan, is there anything we can clarify with the app? Let us know at review@ringcentral.com.
I take reception calls, for nearly a month now it keeps throwing me into a "meeting" that doesn't exist. I go in to our morning meet...leave. All's well I calls come in. If I have to exit the app..come back to being unavailable and missed calls thus affecting my work performance. Already made a ticket..seems to be no resolution for it. It's VERY AGGREVATING.
Business response:
Hello, please send your case number and account information to review@ringcentral.com and we can check on the status of your request. Thank you!
wc
Slowly on Android 11, How to crash when we finish each task.
Business response:
Hi, we'd like to better understand this issue. Please reach out to us with more details + your account information so we can assist! Our email is review@ringcentral.com
This app is utter garbage and I sincerely wish I could use a different one for work. Between calls being super, spotty even though my phone has full signal, unable to send or receive text messages, it literally makes doing the job impossible. Being the manager of 60 people and unable to send a single text message is ridiculous.
Business response:
Hi Vicky, sorry to hear about your experience. Have you opened a support case to confirm why you can't send text messages? Usually, this is a settings/permission issue. You can open a case here: https://support.ringcentral.com/s/new-case
Text message deliverability with the app is very hit-and-miss. Phone calls typically drop after 60-90 seconds calling from the app
Business response:
Hello, have you opened a support case to confirm why you can't send text messages? We recommend providing examples to our tech support team so they can confirm why your texts are not sending. Open a case here: https://support.ringcentral.com/s/new-case
Shotty at best
Business response:
Hey Juice, is there anything we can help with? Let us know at review@ringcentral.com. We always recommend checking out our Knowledge Base at support.ringcentral.com too!
It gets the job done but with the amount of connectivity issues I have with full bars of 5g service makes actually working a nightmare at times. Edit AGAIN.. this time YOU WONT LET ME SEND TEXTS AND ITS BEEN THIS WAY FOR DAYS. Kinda hard to do half my job when you FAIL every message! Like, seriously I wish I could advocate my boss to get something else cause I never not have problems.
Business response:
Thank you for the update. Have you opened a support case to confirm why you can't send text messages? Usually, this is a settings/permission issue. https://support.ringcentral.com/s/new-case
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.