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Glip by RingCentral
About this business
Calls randomly don't ring to the phone app. When they do ring through, you try to answer, the screen looks like it connected then it hangs up and says missed call. Occasionally the app auto answers - super frustrating. Down graded my stars. The heads up display was added to the desktop but not the mobile as promised... doesn't sync with other rc apps/programs.
Business response:
Hey Brent! Thanks for the feedback, mobile HUD is under development and is currently in beta. Please reach out to your account manager for more details.
Horrible
Business response:
Hi Humaid, is there anything we can help with? Please email any questions you have to review@ringcentral.com and we'll do what we can to help!
App is not bad. Support is terrible.
Business response:
Hey Paul, anything we can look into? Please email us at review@ringcentral.com if we can help.
I an just starting out let u no later from what so far 4.
Not intuitive difficult to use
Business response:
Hey J, check out our intro guide: https://support.ringcentral.com/app/overview/mobile/intro-to-the-ringcentral-app.html. You can also email any questions you have to review@ringcentral.com and we'll help however we can.
calls drop, echo, can't hear me or customer
Business response:
Hi Shana, if you experience call issues again, can you report this in-app so our mobile team can investigate? To send a report you'll go to your Profile - Give feedback - Report issue. Please include the email review@ringcentral.com in your issue report. Thank you!
After the update its automatically answering without letting it ring! You have to keep uninstalling and installing it. It stops the horrible auto answer for a while then starts again. The update made this app horrible.
Business response:
Hey there, it sounds like auto answer may have been turned on for your extension. Email us at review@ringcentral.com with your account information and we can help review your settings and troubleshoot!
Calls are dropped on my cellphone. It rings once, I pick up and there is no one there! Happened several times in the past few days.
Business response:
Hi Tina, do you have any call forwarding rules in place? This may cause the single ring issue. Check out this article for instructions on how to review call forwarding and check the order and "Ring For" fields for your calls: https://support.ringcentral.com/article/9962.html
Horrible this is the worse upgrade ever
Business response:
Hi Nakisha, we see you have a tech support case open. Please continue to work with the tech support team to help troubleshoot your app. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.