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Glip by RingCentral
About this business
The new update made everything incredibly confusing. I cant even see how to change my name.. was it really necessary to change the whole layout on the desktop version for Ring Central Video??
Business response:
Hey Andrea, the ability to change your name can be turned off by admins, or driven by an address book. Shoot us an email at review@ringcentral.com with your account information and we'll help troubleshoot!
Website instructions for Bluetooth headset are outdated
Business response:
Hi Joe, can you send the website with errors to review@ringcentral.com so we can make sure to get it corrected? Thank you.
Randomly will not ring on my phone.. aggravating! S21 Ultra.
Business response:
Hi Norm, the next time your phone doesn't ring, can you report this in-app so our mobile team can investigate? To send a report you'll go to your Profile - Give feedback - Report issue. Please include the email review@ringcentral.com in your issue report. Thank you!
Shotty at best Update: new update makes the issue of phone apps not ringing even worse.
Business response:
Hey Juice, have you reached out to our Tech Support team to review your apps settings? You can always email us at review@ringcentral.com as well.
Calls immediately mute my sound so they can hear me but I can't hear them
Business response:
Hi Drake, if this happens again, can you report this in-app so our mobile team can investigate? To send a report you'll go to your Profile - Give feedback - Report issue. Please include the email review@ringcentral.com in your issue report. Thank you!
awful. rings maybe 1/4 of the time. Drips calls like crazy.
Business response:
Hi Dan, if you experience call issues again, can you report this in-app so our mobile team can investigate? To send a report you'll go to your Profile - Give feedback - Report issue. Please include the email review@ringcentral.com in your issue report. Thank you!
Takez 14 days to download your stupid app
Business response:
Hi Randy, if you have any issues installing any app, usually clearing your data for the Google Play Store helps. To do so go to System settings - Play Store app - Storage - Clear data.
This app never provides telephonic call facility. On the contrary they ask to visit weblink to update telephone calling but it is chargeable.
Business response:
Hi Deepak, you can check RingCentral Inbound Contact Center Solutions here: https://www.ringcentral.com/contact-center/overview.html. Hope this helps!
It doesn't get installed at my mobile, why? What can I do?.
Business response:
Hi Luis, can you please clear your data for the Google Play Store? To do so go to System settings - Play Store app - Storage - Clear data. This should help, if it doesn't please reach out at review@ringcentral.com with screenshots of whatever error you are getting.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.