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Glip by RingCentral
About this business
This app is awful and every update brings new bugs. Do you even have a QA team?
Business response:
We're disappointed you're not liking the latest version of the app Andrew. Are there any specific bugs you can share details about? Please run debug logs & email the results to review@ringcentral.com. Instructions: https://support.ringcentral.com/article/Android-How-to-Extract-RingCentral-Mobile-App-Crash-Logs-on-Android.html
the app with car Bluetooth its just allowing the call to be accepted without my consent , is there any fix for this?
Business response:
Hey Adam, this isn't expected behavior. The mobile app team is working on an Android Bluetooth Connection Service Beta, would you be interested in joining? Let us know at review@ringcentral.com. Thanks!
Update: It has only got worse, deserves negative stars. Now my Bluetooth is recognized at all. A phone App is suppose to improve your call experience not make it absolutely terrible. If this continues I guess I have to move the company phones to another service.
Business response:
Hey Paul, thank you for your review. Android 12 Bluetooth permissions adaptation is coming in the next release. Please keep an eye out for it! If this still doesn't resolve the issue, you can always email us at review@ringcentral.com. Thank you.
These people called me 3-4x daily despite my protests and asking nicely and even very rudely. I reported them to BBB because they are still emailing me. . ALL I DID was download app.
Business response:
Sorry to hear this Josh! Please email us at review@ringcentral.com with your information and we will make sure to advise the correct teams.
Money for calls not free
Business response:
Hi Laura, that's correct. Video meetings and messaging are free, but business phone or toll-free numbers have a cost. Learn more about our available plans and pricing here: https://www.ringcentral.com/office/plansandpricing.html.
The newest update breaks the bottom menu bar and makes the app difficult to navigate. It looks nothing like the screenshots showing off this new menu update.
Business response:
Hey Tony, we definitely want to take a look at this. Can you send screenshots of what you're referring to and your account information to review@ringcentral.com? Thanks.
Having trouble getting it to download
Business response:
Hi Angie, please try clearing the cache & data of the Play Store. To do so: Open your device's Settings app Settings. Tap Apps & notifications and then See all apps. Scroll down and tap Google Play Store Google Play. Tap Storage and then Clear Cache. Next, tap Clear data. Re-open the Play Store & try to download again.
Ive called many times to check for an update with the issues i have with my lines but the agents seemed sleeping and keep on disconnecting the call. What is this RC?? This is what im using for my work tas ang hina hina pa ng boses ng mga agents. Nakakaiyak!
Business response:
Hello Barbara, please reach out to us via email at review@ringcentral.com with your account number and any open cases you have and we can take a look. Thank you.
Trash
Business response:
Hey Ron, is there anything we can help with? Let us know at review@ringcentral.com.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.