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Glip by RingCentral
About this business
The app hangs up calls whenever I answer and the phone is on a Bluetooth device. Happens on all both my vehicles and on one cheap earbud. All Toyota/Lexus does it so fix that. I can answer with a screen tap and the call will disconnect instantly. When driving , I have to turn off Bluetooth and then answer the call . Quite unsafe.
Business response:
Hi Mark, thank you for reporting this. We've forwarded your feedback to our mobile product team. There is a new version of the app coming out on 11/19, please ensure to update to this version as there are some Bluetooth permission adaptations that may address this. Thank you!
After updating to Android 12 the App will often stop sending audio to my Bose Smart Glasses the mic still works but the caller's audio is on the handset speaker and the number of complaints of echo on the caller's end has increased. It appears they are behind in updating the App.
Business response:
Hey Paul, thank you for your review. Android 12 Bluetooth permissions adaptation is coming in the next release. Please keep an eye out for it! If this still doesn't resolve the issue, you can always email us at review@ringcentral.com. Thank you.
As a seller of Unified Communications I can say with confidence the RingCentral app is superior to any offering on the market, having tested tens of other apps the RC reliability is off the charts, the features and functionalities at your fingertips are unparalleled, RingCentral is a no doubter.
Business response:
Thank you for this fantastic endorsement Y G!
You need to pay to phone.
Business response:
Hi Emibe, that's correct. Video meetings and messaging are free, but business phone or toll-free numbers have a cost. Learn more about our available plans and pricing here: https://www.ringcentral.com/office/plansandpricing.html.
I cannot download on my Samsung J7V.
Business response:
Hi Nancy, are you getting a RingCentral specific error when trying to download the app or an error through the Google Play Store? Let us know at review@ringcentral.com if you're getting a RingCentral error and we can help troubleshoot!
Trying to change your plan can only be done with a live agent. Not easy to get ahold of
Business response:
Hi James, that's correct. You can also submit your request through the support link shown in this article: https://support.ringcentral.com/article/Billing-Service-Plan-RingCentral.html. Hope this helps!
still cannot login.
Business response:
Hi Rebecca, please contact us at review@ringcentral.com with your account information so we can troubleshoot.
Phone not included.
Business response:
Hi, calling is available on a paid plan - we have multiple options for businesses of every size. To check out RingCentral's free video product, as well as other paid options, go to this link: https://www.ringcentral.com/office/plansandpricing.html
Not available on Samsung Smart Watch! Service is not consistent. Constant complaints from my business clients about echo effect on their end. I have to hang up and call them back, its embarrassing. Constant bad connection between internal users... i have said "can you hear me now?" More times than a Tmobile commercial on 24hr loop. Frustrating!!
Business response:
Hey, thanks for reaching out. We'd like to help improve your experience. Please send us an email at review@ringcentral.com so we can troubleshoot these issues with you.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.