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Glip by RingCentral
About this business
Cuts out calls when internet connection is perfect, won't sign you out of the app, muffled lines, delays on calls. Really poor with perfect internet connection.
Business response:
We're sorry to hear this Michelle. Can you please file a report next time this occurs so our engineering team can investigate the issue? You can report an issue under your profile -> Give feedback -> Report issue. Thank you!
Dropping calls
Business response:
Hey Kevin, sorry to hear you've had some calls drop. Check out some troubleshooting tips here: https://support.ringcentral.com/article/10505-Call-Quality-Resolve-Choppy-Dropped-Delayed-Garbled-Calls-RingCentral.html.
This app concerns me. If you can't remove it from your device, it gives another, way too much control over what you perceive to be true. Not only deceptive, but dangerous. I had a 911 text stall for over 2 hours!! Not yet found the glitch, Still looking in Texas, for a RING SIGN...
Business response:
Hey Donna, you're able to remove the app from your device and cancel your account if you no longer want the app. Is there anything else we can help with? Please email us at review@ringcentral.com and we'll do what we can. Thanks.
Trash. Trash. TRASH . DONT DO IT. YOU'VE BEEN WARNED. SCAM ALERT!!!
Business response:
Hi Idris, how can we help turn around your experience with RingCentral? Please email us at review@ringcentral.com.
I could never get an email to get onto app😡
Business response:
Hey Iris, check out this KB article if you're able to unable to receive emails from RingCentral: https://support.ringcentral.com/article/11255-Unable-to-receive-Emails-and-Notifications-from-RingCentral.html
I asked for FaceTime and this snuck in.
Business response:
Hey Barbara! Anything we can help with? Email us at review@ringcentral.com! MAke sure to check out our app reference guide for a quick tour of the app: https://support.ringcentral.com/app/overview/desktop-web/ringcentral-app-reference-guide.html
RingCentral is phenomenal and the app works for my extension fine. However, this issue is that the Bluetooth connection disconnects when I answer a call. I hear it ring in my polyv5200 but then nothing. I have to use the speaker or hold the phone to my ear
Business response:
Hey Rick, make sure you have the correct integrations enabled: https://support.ringcentral.com/app/users/desktop-web/configuring-headset-integration-ringcentral-app-desktop-web.html. Hope this helps!
Didn't care for this
Business response:
Hey Megan, is there anything we can clarify with the app? Let us know at review@ringcentral.com.
I take reception calls, for nearly a month now it keeps throwing me into a "meeting" that doesn't exist. I go in to our morning meet...leave. All's well I calls come in. If I have to exit the app..come back to being unavailable and missed calls thus affecting my work performance. Already made a ticket..seems to be no resolution for it. It's VERY AGGREVATING.
Business response:
Hello, please send your case number and account information to review@ringcentral.com and we can check on the status of your request. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.