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I work from home and prefer to use my phone than the wired headset and got new Samsung phone and phone app will not work, can't call out or receive calls but can see calls coming in.
Business response:
Hi Kelly, we want to know more. Can you please email us at review@ringcentral.com with your account information and additional details of the issue? We'll help troubleshoot and review your settings. We'll be keeping an eye out for your email, hope to hear from you soon. Thanks.
Terrible!
Stopped use it in August, called them to cancel cervice. Support guys said , you are ok. But they still send me invoices, try to call them , but no result
Business response:
Hi Vladimir, please accept our apologies for this poor experience! I've located your account and followed up with the cancellation team, they should be in contact with you soon. If you have any additional concerns, feel free to email us at review@ringcentral.com. Thank you.
Delete my account, I don't won't just to log out I won't the account deleted
Business response:
Hi Geo, please email us your account information at review@ringcentral.com and we will look into this for you. Thanks!
Can't delete or unsubscribe once you enter email
Business response:
Hi Monico, check out this article on how to delete your account: https://support.ringcentral.com/app/overview/desktop-web/canceling-ringcentral-video-pro-plus-account.html. Let us know if you need more help at review@ringcentral.com. Hope this helps!
Hii, i need to know how we can send text messages to phone numbers.?
Business response:
Hi Arshad, please review these instructions on how to send texts via the mobile app: https://support.ringcentral.com/app/phone/mobile/sending-text-message-ringcentral-mobile-app.html
Loses connection when I have 5G in a city. "Bad network connection" is BS. Just admit the app is garbage. On top of that, there are a ton of errors constantly. Just choose a different company.
Business response:
Hi Ryan, we'd love to talk to you about the call connection issues you are experiencing. Can you email us your information to review@ringcentral.com? Thank you.
Mostly things are missing
Business response:
Hi Abdul, can you email us at review@ringcentral.com with what is missing? We're always looking to improve! Thank you.
This App won't install on my phone and I need for a very important court meeting..such a waste!
Business response:
Hi LaQuina, please try and clear your data for the Google Play Store, System settings -> Play Store app -> Storage -> Clear data, to resolve this issue. Thank you. If you need additional troubleshooting help, you can always email review@ringcentral.com.
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
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