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Glip by RingCentral
About this business
These people called me 3-4x daily despite my protests and asking nicely and even very rudely. I reported them to BBB because they are still emailing me. . ALL I DID was download app.
Business response:
Sorry to hear this Josh! Please email us at review@ringcentral.com with your information and we will make sure to advise the correct teams.
Money for calls not free
Business response:
Hi Laura, that's correct. Video meetings and messaging are free, but business phone or toll-free numbers have a cost. Learn more about our available plans and pricing here: https://www.ringcentral.com/office/plansandpricing.html.
The newest update breaks the bottom menu bar and makes the app difficult to navigate. It looks nothing like the screenshots showing off this new menu update.
Business response:
Hey Tony, we definitely want to take a look at this. Can you send screenshots of what you're referring to and your account information to review@ringcentral.com? Thanks.
Having trouble getting it to download
Business response:
Hi Angie, please try clearing the cache & data of the Play Store. To do so: Open your device's Settings app Settings. Tap Apps & notifications and then See all apps. Scroll down and tap Google Play Store Google Play. Tap Storage and then Clear Cache. Next, tap Clear data. Re-open the Play Store & try to download again.
Ive called many times to check for an update with the issues i have with my lines but the agents seemed sleeping and keep on disconnecting the call. What is this RC?? This is what im using for my work tas ang hina hina pa ng boses ng mga agents. Nakakaiyak!
Business response:
Hello Barbara, please reach out to us via email at review@ringcentral.com with your account number and any open cases you have and we can take a look. Thank you.
Trash
Business response:
Hey Ron, is there anything we can help with? Let us know at review@ringcentral.com.
I work from home and prefer to use my phone than the wired headset and got new Samsung phone and phone app will not work, can't call out or receive calls but can see calls coming in.
Business response:
Hi Kelly, we want to know more. Can you please email us at review@ringcentral.com with your account information and additional details of the issue? We'll help troubleshoot and review your settings. We'll be keeping an eye out for your email, hope to hear from you soon. Thanks.
Terrible!
Stopped use it in August, called them to cancel cervice. Support guys said , you are ok. But they still send me invoices, try to call them , but no result
Business response:
Hi Vladimir, please accept our apologies for this poor experience! I've located your account and followed up with the cancellation team, they should be in contact with you soon. If you have any additional concerns, feel free to email us at review@ringcentral.com. Thank you.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.