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Glip by RingCentral
About this business
Very poor
Business response:
We want to know more about your experience Manjeet. What can we improve? Do you have any questions we can answer? Email us at review@ringcentral.com with how we can help!
Never choose this App! It's a trap! I can't cancel. There is no way to contact them. The service is electronic. Everything is charged! Sheer mistake! If you activate the App you will be stuck with them just like me. Lack of respect for the consumer!
Business response:
We're sorry to hear this has been your experience Ledir. We want to help, please reach out with your account information to review@ringcentral.com. Thank you.
Had to give payment method to install it! Dr. Was calling any minute so I had to comply..not happy. I couldn't see the Drs face.
Business response:
Hello, you should not have to give a payment method to install the app. Can you please email us more details of your experience at review@ringcentral.com?
Misleading - This is not a free app
Business response:
Hi Ron, our RingCentral Video Pro plan, with video meetings and team messaging, is free. Phone capabilities do come with a cost. To learn more about our different plans and pricing check out: https://www.ringcentral.com/office/plansandpricing.html
This latest update is terrible. If I have to write a long message and tag the team or multiple people by the time I post it undoes half or all of my tags! Then I click edit, and have to retag each person one at a time. I have no clue why its like this but it's a nightmare
Business response:
Hey Michael, this isn't expected app behavior. Could you pull debug logs and send via email to review@ringcentral.com so we can forward to our mobile team for investigation? Thank you! To extract logs: https://support.ringcentral.com/article/Android-How-to-Extract-RingCentral-Mobile-App-Crash-Logs-on-Android.html
Used to be able to play my voicemail now it just keeps trying to get it to play. Connected via Wifi so no issue on connection.
Business response:
Hey Ron, what happens when you try to play the voicemails? Does it just keep loading but never play? If you can, please email us at review@ringcentral.com with more details and we'll help troubleshoot.
This app is awful and every update brings new bugs. Do you even have a QA team?
Business response:
We're disappointed you're not liking the latest version of the app Andrew. Are there any specific bugs you can share details about? Please run debug logs & email the results to review@ringcentral.com. Instructions: https://support.ringcentral.com/article/Android-How-to-Extract-RingCentral-Mobile-App-Crash-Logs-on-Android.html
the app with car Bluetooth its just allowing the call to be accepted without my consent , is there any fix for this?
Business response:
Hey Adam, this isn't expected behavior. The mobile app team is working on an Android Bluetooth Connection Service Beta, would you be interested in joining? Let us know at review@ringcentral.com. Thanks!
Update: It has only got worse, deserves negative stars. Now my Bluetooth is recognized at all. A phone App is suppose to improve your call experience not make it absolutely terrible. If this continues I guess I have to move the company phones to another service.
Business response:
Hey Paul, thank you for your review. Android 12 Bluetooth permissions adaptation is coming in the next release. Please keep an eye out for it! If this still doesn't resolve the issue, you can always email us at review@ringcentral.com. Thank you.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.