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Glip by RingCentral
About this business
When I can get assistance without a 4½ minute phone tree, and texting capability is restored, I will change my review. I have two open trouble tickets with you and have not received a response.
Business response:
Jeremy, we've been in touch via email and have connected with the agent working on your case. Please continue to work with us to bring resolution to your concerns. Please feel free to reach out at Review@RingCentral.com if you have further details to share.
Line keeps cutting off. Other end cannot hear me. Not good for business.
Business response:
Hi, we'd like to help. Are you using a headset? Are you experiencing this on both mobile and desktop? Does this happen on a specific network? Please reach out to us at review@ringcentral.com so we can assist.
Recently stating "network not available" and dropping calls during the conversations. Makes us look unprofessional.
Business response:
Hi, we want to improve your experience. Are you getting the "network not available" notification when you are on wifi or LTE? Are you always in the same place or does this happen in various locations? Please send your account information + additional details to review@ringcentral.com so we can help troubleshoot.
Waste of money. We paid for our corporate. Application signs you out from both mobile and pc version, so you are never connected. Most countries are banned by default. Have been over 10 days trying to open them. In addition, I have a question about privacy as I Keep getting calls and voicemail from companies proposing services while I never used the application with a single call to date, so not sure how our data is handled. Even my corporate inbox have been stormed by emails from everywhere
Business response:
Hi, please reach out to us via email at review@ringcentral.com, we'd be happy to address each of your concerns + help in any way possible!
I've attempted multiple times to download this app and when it goes to installing mode it denies the download and kicks me out. I checked the storage on my phone and it's not cauae it's allowed me to download other stuff without a problem
Business response:
Hi Lori, please refer to these steps to help troubleshoot: https://support.google.com/googleplay/answer/7513003?hl=en. If this doesn't help, and you're still unable to download the app, please send a screenshot of the error you are getting and your account information to review@ringcentral.com. Thank you!
Hacked app. It's probably good if it's uncompromised. Mine is hacked
Business response:
Hi Robb, we'd like to get this sorted out and make sure you have access to your app. Please send more details + your account information to review@ringcentral.com
Random logout. Huge waste of time and effort
Business response:
Hi Luis, are you using mobile or desktop? Is this a new problem? Please send us more details + your account information to review@ringcentral.com so we can troubleshoot.
Doesn't work at all, no voice for both ends
Business response:
Hi Vector, we'd like to help. Are you using LTE or wifi? Does this always happen in the same location or in various spots? Please send us more details + your account information so we can troubleshoot. Review@ringcentral.com
The new update will not work on my device. The same device i have used for years with Ring Central.
Business response:
Hi Charles, what specific issues are you experiencing? Please reach out to us at review@ringcentral.com, we'd like to help!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.