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Delete my account, I don't won't just to log out I won't the account deleted
Business response:
Hi Geo, please email us your account information at review@ringcentral.com and we will look into this for you. Thanks!
Can't delete or unsubscribe once you enter email
Business response:
Hi Monico, check out this article on how to delete your account: https://support.ringcentral.com/app/overview/desktop-web/canceling-ringcentral-video-pro-plus-account.html. Let us know if you need more help at review@ringcentral.com. Hope this helps!
Hii, i need to know how we can send text messages to phone numbers.?
Business response:
Hi Arshad, please review these instructions on how to send texts via the mobile app: https://support.ringcentral.com/app/phone/mobile/sending-text-message-ringcentral-mobile-app.html
Loses connection when I have 5G in a city. "Bad network connection" is BS. Just admit the app is garbage. On top of that, there are a ton of errors constantly. Just choose a different company.
Business response:
Hi Ryan, we'd love to talk to you about the call connection issues you are experiencing. Can you email us your information to review@ringcentral.com? Thank you.
Mostly things are missing
Business response:
Hi Abdul, can you email us at review@ringcentral.com with what is missing? We're always looking to improve! Thank you.
This App won't install on my phone and I need for a very important court meeting..such a waste!
Business response:
Hi LaQuina, please try and clear your data for the Google Play Store, System settings -> Play Store app -> Storage -> Clear data, to resolve this issue. Thank you. If you need additional troubleshooting help, you can always email review@ringcentral.com.
The app hangs up calls whenever I answer and the phone is on a Bluetooth device. Happens on all both my vehicles and on one cheap earbud. All Toyota/Lexus does it so fix that. I can answer with a screen tap and the call will disconnect instantly. When driving , I have to turn off Bluetooth and then answer the call . Quite unsafe.
Business response:
Hi Mark, thank you for reporting this. We've forwarded your feedback to our mobile product team. There is a new version of the app coming out on 11/19, please ensure to update to this version as there are some Bluetooth permission adaptations that may address this. Thank you!
After updating to Android 12 the App will often stop sending audio to my Bose Smart Glasses the mic still works but the caller's audio is on the handset speaker and the number of complaints of echo on the caller's end has increased. It appears they are behind in updating the App.
Business response:
Hey Paul, thank you for your review. Android 12 Bluetooth permissions adaptation is coming in the next release. Please keep an eye out for it! If this still doesn't resolve the issue, you can always email us at review@ringcentral.com. Thank you.
As a seller of Unified Communications I can say with confidence the RingCentral app is superior to any offering on the market, having tested tens of other apps the RC reliability is off the charts, the features and functionalities at your fingertips are unparalleled, RingCentral is a no doubter.
Business response:
Thank you for this fantastic endorsement Y G!
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