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Trying to unsubscribe from promotions and your website won't allow me to go forward after selecting my preferences. Really annoying, to oversell your product and email me constantly after I've had the app for one day is just disrespectful to your customers inbox.
Business response:
Hi Tech Set, please send us your account information + screenshots of what is happening when you try to go forward after selecting preferences. Our email is review@ringcentral.com, we would be happy to look into this.
Ringcentral sucks
Business response:
Angelic, is there anything specific we can do to improve your experience? Please feel free to email us at review@ringcentral.com, we'd be happy to help!
Not able to open app!
Business response:
Hi, sorry to hear you're experiencing this. Please send more details + your account information to review@ringcentral.com, we would be happy to assist!
Can't reply to a simple text
Business response:
Hi William, we want to help you solve this.Have you noticed any trends as to when you are unable to send texts? It is always at the same location or network? Please let us know at review@ringcentral.com, along with your account information so we can help.
Doesn't work half the time, can't answer calls
Business response:
We want to help fix this. Are you noticing any tends as to when you are unable to answer calls? Are you always at the same location or network? Please send more details + your account information to review@ringcentral.com.
I want to download this app on my mobile... but it's not being installed. Any suggestions how to solve this issue ?
Business response:
Hi Amreen, we want to help. Could you please send us screenshots of what's happening when you try to install the app? You can contact us at review@ringcentral.com!
Everything was good but after latest update, mine and all our co workers phones stop ringing while incoming calls after 5 to 10 mnts. Other applications sound also get descrase dramatically. Infact i noted that main speaker of phone get stop by this app latest update. Cant hear YouTube or media player sound properly. We have to restart our mobile or force stop the app to get incoming calls ringing notification and other sounds get back normal. Then after 5 to 10 minutes same thing happen again.
Business response:
Hi Safeer, thanks for the feedback. Have you experienced these issues since updating to 21.3.11? In this update we rolled out a patch to address low ringtone levels. If you are still experiencing issues, please reach out to us at review@ringcentral.com so we can figure this out for you!
The app still isn't ringing and IF it does it is soooooo quiet. No it's not my settings, it's only the app.
Business response:
Rikki, could you please confirm that your app version is 3.21.11? We appreciate your patience! Reach out to us at review@ringcentral.com if you would prefer!
I am on call and I missed 4 calls this morning because of this issue.
Business response:
Hi Vivian, could you please tell us more about the issues you are facing? Contact us at review@ringcentral.com, we'd be happy to assist!
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.