This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
Trash app, doesn't recognize my activities from pc to mobile, no messages saved, group created from my pc. Trash code verification, doesn't work and doesn't recognize the codes they are sending to the email I use and where they are sending those useless codes. Poor device recognition. Not really something I would recommend. I thought this would be awesome or least user friendly, easy to use app since it has it's big names on it, ZOOM? RING CENTRAL? idk now. Also a lot of negative reviews. sad
Business response:
Issues with code verification can occur when ad blocker is used. Please attempt to log in with ad blocker turned off, and if you are still experiencing issues contact us at review@ringcentral.com. Additionally, your activity should be recognized between mobile and pc. Send us your account info and we will look into this further.
This is the most annoying app I have ever used for video counseling. It messed up my whole interview process because it's so complicated. I could see my interviewer he could see me I could hear him but he couldn't hear me. We spent 40 minutes trying to get it to work. Absolutely waste of
Business response:
Brittany, this isn't the experience we want you to have. Please follow the steps at the end of this article to confirm your audio settings: https://support.ringcentral.com/article/Resolve-One-way-Audio-Issue-RingCentral-App-Desktop.html. If you're still experiencing issues, please reach out to us at review@ringcentral.com
Latest update terrible i can no longer save any numbers to contacts asks me to connect to microsoft then when i click to connect nothing happens
Business response:
We're sorry to hear you're having this experience. Please check out this article for information on adding contacts: https://support.ringcentral.com/article/RingCentral-App-Mobile-Create-New-Contact.html. If you are still having issues, please email us at review@ringcentral.com with screenshots so we can look into this for you.
Way too many calls from the assigned numbers previous contacts.
Business response:
Fred, thank you for your feedback. We would like to improve your experience, please reach out to us at review@ringcentral.com with your account information so we can look into this issue further.
Distorted phone quality, kind of like 2 tin cans and a string
Business response:
Moses, this isn't the experience we want you to have. Have you noticed any trends on when you receive poor phone quality? Is it always at the same location or network? Please let us know at review@ringcentral.com, along with your account information so we can help.
This is a total garbage app. A lot of problems regarding audio and video quality needs to be fixed.
Business response:
This isn't the experience we want you to have. Have you noticed any trends on when you receive audio and video quality problems? Is it always at the same location or network? Please let us know at review@ringcentral.com, along w/ your account information.
Horrible
Business response:
Scott, this isn't the experience we want you to have. Is there anything specific that we can help you with? Please reach out to review@ringcentral.com, we'd be happy to assist!
Turned notifications off for emails and I still get them. This app sucks
Business response:
Hi Joe, thanks for reaching out. Please follow the steps in this article to turn off all email notifications: https://support.ringcentral.com/app/users/desktop-web/configuring-notifications-sounds-ringcentral-app-desktop-web.html. If this doesn't solve your issue, email us at review@ringcentral.com so we can get this sorted.
Not able to download the app, tried for hours
Business response:
Sorry to hear about this, are you trying to install the app on desktop or mobile? We're happy to help you fix this issue, please reach out to review@ringcentral.com with more details!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.