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Glip by RingCentral
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It doesn't work better with Android phones .. plz do something
Business response:
Hi Santosh, we want to know more about what you mean. What doesn't work better with Android phones? Are you having connection or log in issues? Please email us at review@ringcentral.com with your account information and more details, and we will help troubleshoot.
with last update lost most of my contacts.. I don't see all registered contacts in my company .. I used to have them all in the old app when update ...no more ... this is the worst update happened to this app..
Business response:
Hi Charly, your company contacts should transfer over if you transitioned apps recently. We want to help make sure we get you connected to support and your contacts back! Send us an email with your account information to review@ringcentral.com and we will get you connected. Thanks.
Lousy call quality- I hear an echo receivers of my calls say I cut out. Updating again and hoping this will fix it.
Business response:
If updating does not help fix the call echoing problem, please email us at review@ringcentral.com and we'll be happy to help troubleshoot Angela!
It was a real. disappointed first encounter when for over TWO SOLID HOURS l attempted to download the app without success and as a result my future job prospect is now in doubt for l just could not participate in an orientation and training sessions. Please help me. Anticipate better things today. All the best to you as you seek to serve me and the public.
Business response:
Hi Carol, what kind of error were you receiving when you tried to download the app? Please email us a screenshot at review@ringcentral.com so we can look into this. Thank you!
Shite, it won't work.
Business response:
Hey Billy, are you getting a specific error? We want to help, send us an email at review@ringcentral.com and we have troubleshoot. Thanks!
This app works sometimes and other times it doesn't. When I pick up a call sometimes I cannot hear anyone on the line, then on top of my screen it flashes in red " Network is Unstable ". A very bad inconvenience when i'm trying to do my job working with business clients. 😒🙄
Business response:
Hi Azraelina, we want to know more-- were you on WiFi when this happened, or moving around a lot? Email us with your contact information at review@ringcentral.com and we'll look into it!
TERRIBLE app. I've gotten TWO calls when I'M OFFLINE ON THE WEEKEND. Accept calls as off SHOULD MEAN FOR ANY CALL WHAT SO EVER! I SHOULDN'T EVEN GET SPAM CALLS TO MY DIRECT NUMBER! Garbage app. Update: TERRIBLE support too. I shouldn't have to change my call settings because YOU can't code properly. Offline means don't give me any calls, the fact that you send them is YOUR fault, not my phone's. Happened on iOS and Android. You should be removed from both until you can code properly.
Business response:
Hi Ian, when Android OS DND (Do Not Disturb) is turned on and Call from is set to “Contact only / Favorite only / None”, there will be no sound / vibration notification for any incoming RingCentral calls / incoming video calls. If you try out this setting and still receive calls, please email us at review@ringcentral.com.
This is the worst phone service I have ever used. The customer support agents are clueless as to how to help. They are reading a script with instructions and it seems like no matter what the issue is, the outcome is always the same.....uninstall the app and reinstall the app, restart your computer/mobile phone, log in to RingCentral. The issue still remains the same. I was "escalated to a level 3 support department and they still don't know what is wrong weeks later. Terrible service!!!!!!!!!
Business response:
We're sorry you haven't received a resolution yet Barby. Can you please email review@ringcentral.com with your account information and case number, and we'll take a look and help escalate? Thank you.
Very poor voice and call quality on the Phone app. During call if I am connected to Bluetooth, every couple of minutes , caller on other side keep loosing my voice and I have to keep switching source. Phone App is so bad that I feel like selling my RingCentral stocks. And they have not fixed the app in 2 yrs.
Business response:
Hi Nirav, we want to know more about your Bluetooth connection issues. What Android device and headphones are you using? Please email us with more details and your preferred contact information to review@ringcentral.com. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.