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Glip by RingCentral
About this business
NOT user friendly
Business response:
O Neva, we want to make sure you can get what you need out of the app. If you have any questions, please reach out to us at review@ringcentral.com or check out our user guides at https://support.ringcentral.com/get-started/app.html.
Not installed properly
Business response:
Can you send us screenshots of what error you are receiving when installing to review@ringcentral.com? We want to help! We'll be looking for your email Ahmed. Thank you.
Loses connection when I have 5G in a city. "Bad network connection" is BS. Just admit the app is garbage.
Business response:
Hi Ryan, we'd love to talk to you about the call connection issues you are experiencing. Can you email us your information to review@ringcentral.com? Thank you.
we used the original RC app for 4 years. it was simple and easy to use. this new version is terrible. the font is obnoxious and painful on the eyes. the app itself is not as easy to use and visually cluttered and disorganized looking. users should have been given the option to continue using the original app. it was far more visually appealing and easier to look at and read. who ever made this decision to change this app is a raging idiot.
Business response:
Mary, we're disappointed to see this. We want to help the transition over to the new app, which has many new features we think you'll find useful-- including themes and configurable tabs to set up the app just like you want! We've reached out to your account manager to follow up with you about these great features.
Have to use this app for work... It always gives you an error when trying to add contacts to the app contact this so it's essentially useless
Business response:
We want to look into this William! Can you send us a screenshot of the errors you are getting to review@ringcentral.com and your account information? Thanks.
Get rid of glip.
Business response:
If there's anything we can help with to help make your transition to Glip easier, please email us at review@ringcentral.com.
I'm not able to receive call notification on my primary Mobile phone but instead I'm receiving it on my secondary phone which I don't carry with always.
Business response:
Hey Sam, check out this article on how to configure call notifications on mobile: https://support.ringcentral.com/app/users/mobile/configuring-notifications-sounds-ringcentral-mobile-app.html. If this doesn't help, you can always email us at review@ringcentral.com and we'll help troubleshoot.
RC phone was a great app. This one is terrible for calling. Tells me my connection isn't good for VoIP when it's working perfectly for everything else. Then I use ringout and the other party can hear me only about 50% of the time when it connects. Terrible terrible terrible. Why did you get rid of the rc phone app that actually worked?
Business response:
We want to help with the transition to the unified app, especially if you're experiencing new telephony issues. Can you please email us at review@ringcentral.com with your account information and details of when you are experiencing the issue? Thanks!
I am unable to use rc phone and it is always asking me to connect with glip but failed. Very harder to use now. Please make it easy
Business response:
Hi Muhammad, can you email a screenshot of the error you are getting to review@ringcentral.com with your account information, and we'll help troubleshoot. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.