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Glip by RingCentral
About this business
Does not work
Business response:
We are sorry to hear you are having trouble with the app. Can you please reach out to us directly at review@ringcentral.com? We hope to hear from you!
Won't allow me to makes calls unless I upgrade to a paid plan but won't allow me to choose a plan.
Business response:
Hey Switzon, that doesn't sound right. You should be able to make calls and choose a plan. We'd like to help you out. Can you please reach out to us directly at review@ringcentral.com so we can troubleshoot further? Looking forward to hearing from you!
This app is unreliable, laggy, and makes phone calls all on its own.
Business response:
We are sorry to hear about the challenges you're facing, Michael. We'd love to help troubleshoot your performance issues. Please reach out to us at review@ringcentral.com so we can best support you. We hope to hear from you!
The VOIP call quality and consistency is quite poor - probably not a long-term solution for larger businesses.
Business response:
We would love to help you out, Chris. The issue may be that your call handling isn't set up properly. This is a Knowledge Base article (https://support.ringcentral.com/article/9758.html) that could get you back on track, but if not, please don't hesitate to reach out to us for further support.at review@ringcentral.com
I am updating this app again
Business response:
Update: Hello Timothy, please send us an email at review@ringcentral.com with your app version and we'll help. Hi Timothy, we'd like to help troubleshoot your buffering problems. Please reach out to us directly at review@ringcentral.com with your account info & we will gladly assist you. We hope to hear from you!
What happened to calendsr and notes from older version?
Business response:
Hi Jose, we are sorry to hear that & would like to assist you with finding your notes and calendar data. Please reach out to us at review@ringcentral.com. Hope to hear from you!
Where is the HUD on this app?
Business response:
Hey Julio, our Product Team is working hard on making HUD available in the RC app. We hope to see this functionality very soon. Stick with us - we're always working to improve. If you have further questions, please reach out to us at review@ringcentral.com & we will gladly assist you!
Upgraded to paid account because I liked the service. Within 2 days was charged for 4,000 calling minutes (2 $25.00 increments of 2,000) with no warning, the second package charged within an hour of the first and showed 1,600 minutes of usage within first 40 minutes. I have been fighting RC for a refund for 3 months now, no one can tell me what the usage came from but will tell me they do not have authority to refund the charge. Ultimately, good product, horrible service and flagrant theft. Update after RC asked me to reach ... read more
Business response:
Tim, we're really disappointed this has been your experience. Please be on the lookout for an email from Becky at RingCentral. We want to correct this as soon as we can.
Constant network instability when on a call it goes dead for about 5 to 10 seconds numerous times. Doesn't matter if I'm 2ft from the router or on 4G LTE. It's brutal, avoid RC if you can. My network and Verizon's network are more than sufficient to handle voip.
Business response:
Update: Hi Jason, we'd love to help troubleshoot your network problems. Can you please reach out to us directly at review@ringcentral.com? We hope to hear from you! Hey Jason, check out our network requirements here: https://support.ringcentral.com/article/9233.html. Hope it helps!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.