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Glip by RingCentral
About this business
No one can hear me... it is like my microphone is off
Business response:
Hey there, make sure to check that your microphone settings are enabled: https://support.ringcentral.com/article/1054.html. If this doesn't help, please email us at review@ringcentral.com and we'll help troubleshoot.
Am trying to install it but having problems with network.
Business response:
Hey, John! Thanks for reaching out. If you haven't already, we would recommend reviewing Network Requirements to ensure that all the settings are correct. You can learn more about that here: https://support.ringcentral.com/article/9233.html If this does not help, please reach out for further assistance: Review@RingCentral.com
Paid for a full 2 years. They upgraded and now I cannot use the app features I paid for. Support will not contact me back. Honestly, two cups and a string works better than this app.
Business response:
Doug, we are so sorry to hear this & want to ensure you get to use the app features you paid for. Can you please reach out to us directly at review@ringcentral.com so we can contact you back? Hope to hear from you very soon!
There's no flow with the way things are laid out it seems very archaic
Business response:
Hi DWYS WYSD, thank you for sharing your feedback - we're always working to improve. We'd love to learn more about what aspects of the app layout aren't working out for you. Please reach out to us at review@ringcentral.com. We'd love to get your insights on this!
Glitchy app. You never know when you have ended a call for sure and you have to log back into your phone to hang up. Contact adding is impossible because it wants your Google or Microsoft account linked which gives the app full access... not impressed.
Business response:
Hi Michelle, for contact adding, you don't have to connect to a Google/Microsoft account. Here's a KB that may help: https://support.ringcentral.com/article/add-personal-contact-ringcentral-app.html/. For troubleshooting your calling issues, please reach out to review@ringcentral.com so we can help. Hoping to hear from you soon!
Holding feature is not working worst thing work on it
Business response:
Tech Hub Pk, we want to help you resolve your holding problems. We'd like to understand more about what isn't working within the holding feature. Please reach out to us at review@ringcentral.com - we hope to hear from you soon!
App is crashing whenever I opens it. Tried clearing data/cache and re-installation. Nothing helps. I am using Android 11, Oxygen OS 11.HD01AA
Business response:
Hi Dinesh, we are sorry to hear that. We would love to help resolve your crashing problems. Can you please reach out to us directly at review@ringcentral.com so we can troubleshoot? Hope to hear from you soon!
The app doesn't allow me to copy and paste numbers which makes it quite useless for my needs. I'm quite surprised the basic features isn't part of the app or if it is; intuitive enough.
Business response:
MJ Zeek Daniels, we're sorry to hear that & would love to assist you. Can we get a little more detail on what you mean by "doesn't allow me to copy and paste numbers"? We'd like to help out! Please reach out to us at review@ringcentral.com so we can troubleshoot directly and learn more about your experience.
I love it
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.