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It's a gamble if it will ring or not when someone call my work number, resulting in a lot of missed calls which doesn't look professional.
It uses alot of battery Developers needs to work on it
Business response:
Hi Rushab, we appreciate your feedback. We'd like to help. Can you please reach out to us at review@ringcentral.com, and we'll investigate your issue further?
Doesn't ring since several days when I get called. Every permission is allowed, but didn't resolve the issue. Rajesh, this doesn't solve my problem at all.
Business response:
Hi Lyubo, we'd really like to help. Please contact us at review@ringcentral.com with your account information and we can check your settings for you.
I can't get the company directory to find user as in the RC phone. That's why I keep using RC phone. You are forcing an app on users without a really useful feature from the app it's replacing. We have 150 users in our company account. Don't want to add them to the favorites.
Business response:
Hi Selva Can you please write an email with the issue you mentioned to glip.mobile.feedback@ringcentral.com so we can further investigate? Thanks a lot!
Not intuitave or easy to use. I have used this since 2012. They have added many features but lost much functionality inside the app to do so
Business response:
Hi Cody, we are sorry to hear that. We want to hear more about your experience and see what we can do to help. Please reach out to us at review@ringcentral.com with your contact information, and we can get you connected with the right team.
Many!! updates to this app since report but issue still exists. This app needs to correct the sequencial ring option. My desire is to function as all other phone apps of this type, where it rings the pc first, then rolls over to cell phone app. Since Ring Central refuses to fix this bug, and has now applied an update that has removed my work around for this bug, I will be uninstalling this useless app...
Business response:
Hi Richard, We are aware of this request - We will look into this feature in the near future. For a temporary workaround - you can head over to service.ringcentral.com and click on settings > Call handling & forwarding > to update your ring sequence and number of rings.
Doesn't ring since several days when I get called. Every permission is allowed, but didn't resolve the issue.
Business response:
We want to make sure you're getting your phone calls, Lyubo. Please ensure your call handling rules are forwarding your calls to the mobile app: https://support.ringcentral.com/article/9758.html. If this doesn't solve your problem, please reach out to review@ringcentral.com with your account information & we can troubleshoot.
Extremely complicated!
Business response:
Hi Lu, we are sorry to hear that. You might want to check out this "Get Started with RingCentral" guide: https://support.ringcentral.com/getting-started.html. If you have any specific questions, please reach out at review@ringcentral.com.
I signed up for the 19.99 per month service and at check out the price showed up as 29.99 (billed annually). I chatted with a consultant and was told that it only applies to two or more users. No where on their website does it mention that. Not very user friendly....
Business response:
Hey John, we want to take a look at this. Can you email us with your account information at review@ringcentral.com? Thanks!
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
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