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Glip by RingCentral
About this business
New RingCentral app needs alot of trouble shooting. I cannot make calls from mobile phone 3 rings then disconnects. Cannot access old texts from 2020 only pulls up 2018 and 2019. Really frustrating to run a business if you cannot communicate to employees and clients!
Business response:
Hi Lisa, this doesn't sound right! We want to make sure you can call from your mobile and view all your historical texts. Can you please email us at review@ringcentral.com with your account information and we can review your call settings to make sure everything is set up correctly. Thank you!
Imposible to sign in into an account. Email code does not work.
Business response:
Hey Krokozybrik, this happens when there are Ad Block tools installed. Make sure to have any blockers turned off for RingCentral and re-enter the code!
Trash
Business response:
We're sad to see this Timothy. If you need any assistance, you can email us at review@ringcentral.com.
Can't clear history ,just junkie overall
Business response:
We're disappointed to hear this Arthur. You can vote for the ability to delete all message history here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-234
Many!! updates to this app since report but issue still exists. This app needs to correct the sequencial ring option. My desire is to function as all other phone apps of this type, where it rings the pc first, then rolls over to cell phone app. Currently it rings both pc app and cell app simultaneously which defeats the purpose. I want the cell app to only ring if no answer at the pc app. Most times when using Ring Central I'm in front of my pc, so having both ring is an unnecessary interruption
Business response:
Hi Richard, We are aware of this request - We will look into this feature in the near future. For a temporary workaround - you can head over to service.ringcentral.com and click on settings > Call handling & forwarding > to update your ring sequence and number of rings.
Not connecting
Business response:
Hey Roxanne, what's not connecting? Your call? Trying to download the app? Let us know at review@ringcentral.com, and we'll help troubleshoot.
I have a meeting going on and the required numbers to join, but it won't connect me saying it has reached maximum capacity. Useless for a large group like Quilts of Valor. It makes you feel you downloaded this app for nothing.
Business response:
Hey Mary, it sounds like Quilts of Valor needs a large meeting license! Learn more here: https://support.ringcentral.com/article/9263.html
Unreliable. Doesn't ring yet vm will come through. All sorts of issues yet its still one star better here than on Computer.
Business response:
Hi Jeremy, your phone should definitely ring! Email us at review@ringcentral.com with your account information and we can check your settings for you.
FATAL FLAW...use Slack instead! We used to be able to change a "guest" to an admin on the teams within Glip & now you can't. Fatal flaw, add that functionality back!! Assuming the next in line to be an admin is actually someone within the organization with that role is STUPID! Let the admin change guest(s) to admin(s) whenever & however they need. Get smart developers!
Business response:
Hi George, thank you for this feedback. You are correct, there is no way to have a guest be an admin for a team. A team will never be without an admin though, if the only admin is removed, then it will default to the next user who joined after the admin.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.