This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
Hates me. Rarely connects properly to the one person I need it to.
Business response:
Hey Adgee, check out this article for some troubleshooting tips: https://support.ringcentral.com/article/10505-Call-Quality-Resolve-Choppy-Dropped-Delayed-Garbled-Calls-RingCentral.html. You can always email us at review@ringcentral.com too!
I use a lot of apps that require a subscription. I've never had issues in the past when I've decided that the value proposition didn't make sense and I've opted out. I can't figure out how to stop my subscription, and I don't remember signing up for this in the first place. But I can't figure out how to stop I'm not getting responses for the last two months and I'm about to file a complaint with Google play if I don't get satisfaction
Business response:
Hi Sandor, please email us at review@ringcentral.com with your account information and we can get you connected to the right team to help.
If you are lucky enough to get a phone number and a text number that match, it seems to be a good app. But if you're like me and have a WA text number, a Oklahoma call number that seems to have recently changed itself to a FL number, it doesn't work. My customers try calling me back and get in touch with various Cellularsales stores in other states. Can't get ahold of customer service for anything. If it wasn't mandatory at my job then I wouldn't use this app. I do not reccomend it to anyone.
Business response:
Hey Michael, we want to help review your settings and make sure everything is set up correctly so you receive your calls! Can you please email us with your account information at review@ringcentral.com, and clarify how you would like your call flow set up? Thanks!
Won't even let me download. I have an appointment in 5 mins and there's nothing I can do. Playstore notifications just keeps telling me it's not working right now. Doubt will work later with all these 1 star reviews.
Business response:
Lilyah, we want to help! Can you please email a screenshot of the playstore notification you are receiving to review@ringcentral.com? Thank you!
Fails to download, slow, terrible program
Business response:
Hey ck phone, we want to look into this. Could you please send a screenshot of what error you receiving to review@ringcentral.com? Thanks!
App doesn't work on wifi. Need to fix the bug!
Where are my documents?
Business response:
Hey San, can you please email us at review@ringcentral.com with your account information and what kind of documents you are looking for? Thanks!
Was great until this update. Now it is very difficult to use. Fax cannot read contacts saved in sofphone and support is basically inexistente.
Business response:
We're always trying to improve Mario. Thank you for taking the time to leave your feedback. If you need support, you can always reach out to us at review@ringcentral.com.
I absolutely despise ring central. The only feature that stands out is it's ability to send email to a fax machine number. So if their fax machine is not from 1982 and it is turned on all of the time you can potentially reach that hard to reach client via their fax number. I'm sure other apps have the same feature. I only have Ring Central bc my company uses it.
Business response:
Hey Raquel, this is disappointing to hear. If there is anything we can do to help, feel free to reach out at review@ringcentral.com.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.