This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
This app is not able to download at all. I have had this on my phone 2 months ago and uninstalled it because I wasn't using it through the summer and now I need it and it will not download at all. It just says send feedback or go to google to see how to fix it. Nothing works. It will not download at all. I need this app to talk with my counselor and it just will not download. Other apps will download but not this one.
Business response:
We're glad the app is working for you Tammy! Email us at review@ringcentral.com with a little more detail on how we can help out with the video parallel you mentioned in your review. Thanks!
Rrdrrrrrerrrrrrrr dry guy rrrryrrrrrer di ty guy rr_r dry duty duty duty dude
I tried the 7 day free trial because I wanted to fax something. Once I downloaded it and subscribed I realized I can't fax so I tried canceling the service. Unfortunately they make this task EXTREMELY difficult to do because when you try to cancel the "cancelation department" is closed everytime. So I tried emailing them to cancel and I haven't gotten a response yet the billing department seems to be working fine because I was billed 24.00! I am very upset because I cant afford this!
Business response:
Finesse, if this is just a fax account, you can cancel your account online. You can learn more here: https://support.ringcentral.com/article/Account-Cancellation-Procedure-For-RingCentral-Fax-Account.html
Was used to Scan me. Employment scam
App closes often in the middle of calls/meetings.
Business response:
Sara, Sorry to hear this. We'd like to understand more about this issue so we can assist in troubleshooting. Please reach out to us with additional details so we can help. Review@RingCentral.com
Cant install the app to my cell
Business response:
Becky, we understand how frustrating that can be. Can you share a few more details about the errors or hurdles you're encountering? We can work to troubleshoot with you. Reach out at Review@RingCentral.com
App is merely ok. HOWEVER: Massive problems with sales & support teams not understanding simple requests and resulting in wasted months of time trying to set up. Non US-based representatives, no sense of personal responsibility, no follow thru or ownership of tech issues. Adding insult to injury, issues with logging into the app when using password managers or other saved password methods.
Business response:
We're happy to assist you. Please reach out at Review@RingCentral.com
Cannot send or receive sms/mms messages from either desktop or android applications. Started out with occasionally not being able to reply to group messages from android app, then Ring Central "technicians" started looking into it over a week ago, now I can't send or receive messages at all... Spent over 2 hours explaining the issue to various representatives that were literally learning as I speak... UPDATE 10/4/20 I emailed you on 10/1 school haven't heard from anyone...
Business response:
Edward we want to help! Email us at review@ringcentral.com with your account information and any cases you have open about this. We'll be looking for your email, thanks!
Cannot send or receive sms/mms messages from either desktop or android applications. Started out with occasionally not being able to reply to group messages from android app, then Ring Central "technicians" started looking into it over a week ago, now I can't send or receive messages at all... Spent over 2 hours explaining the issue to various representatives that were literally learning as I speak...
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.