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Glip by RingCentral
About this business
Ayan termite Gmail over and over and over again cuz you keep saying we don't recognize your login. Turtle Bowl set
Horrible app, crashes so frequently. The only solace is that the mobile app is better than its Mac app.
This app provides helps for team type businesses. I provide a medical type service. So this has things I will never use.
2020-06-06 The last couple of updates have been bad. Random RC log out. Can't answer or make calls through stock phone app. Phone reboot during RC call. Using buttons on Bluetooth device cause RC and phone to lock up. Can't make or answer calls, "another call is in progress", until power cycle phone. GET IT TOGETHER! (Pixel3-Android10)
Business response:
Hello PDXTek, There seems to be multiple issues with your app - May I confirm your device compatibility - can you please make sure that your device supports the RC App? Please reach out to me at : arthur.ng@ringcentral.com
Hi karan here. Old version was good. When i down load this page.old glip page came up to use dial pad which is not comfirtable. Second whenever I make call I need to change direct no always.Its annoying. People on chat knows nothing
Business response:
Hi Karan, I would like to understand more of your use cases for Glip and what do you mean by change direct number? Is that for outgoing calls? Can you please reach out to me at arthur.ng@ringcentral.com I would love to discuss this further
I've had RC for about 15 years. They use to be hands on and have good service with an easy app. Now they suck. I'm moving on. Improve your service and make the mobile app and desktop app more straightforward. I don't need phone and messaging options. I just need a damn fax. The desktop app would never let me log in which was also frustrating. Snapfax is much easier!!
Business response:
Joel, We're sorry to hear about your experience. We'd like to help if you're open to it. Please feel free to reach out to us at Review@RingCentral.com
Can I load this app to my laptop?
Business response:
Hi Demetria, you can download our desktop apps here: https://support.ringcentral.com/download.html
Why is there two areas to send messages? One messages, another text... so confusing. One seems to be sms, the other seems to be something like Microsoft teams. So confusing.
Business response:
Hi Ed, One area is meant for Text messages and - that is text / SMS. The second area is meant for Glip messages - which is for application messaging and that is meant to be used within the app itself.
Another service from RC that only half works. I've missed a number of calls and text messages from customers because there are no notifications for phone calls or text messages even though they are enabled. Switching to another VOIP provider for my business later this month.
Business response:
Hey CJ, Here's a quick way for you to check out your notifications settings to make sure you allow access to RingCentral App and configure them correctly. https://support.ringcentral.com/s/article/configure-notifications-sounds-ringcentral-app?language=en_US
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.