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Cannot login even after entering correct security code. It used to work, but then 1 day it signed me out and won't let me log back in.
Business response:
Hey Evelyn! Most often when the security code is not working, there is some type of AdBlocker that is preventing the log in from completing. Can you ensure you don't have RingCentral on any ad blockers?
When I get a meeting call, and I receive the meeting call in my computer, still my phone keeps ringing and it's really annoying.
Business response:
Hi Debanjan, to avoid this happening we recommend setting your status to Do Not Disturb. Hope this helps!
This worked well for me for over two years for faxes. My faxes have not been getting through in he las month. I have sent requests for help and no one responds. I am switching companies soon if I can't get help.
Business response:
Hi Amy, are you able to log onto your case portal to review the comments left by our support staff? If you need assistance in doing so, please email us at review@ringcentral.com.
When I "like" a message on my app it does not show on the online platform, I have to re-like the message online.
Business response:
Hi Eliseo, we weren't able to reproduce this issue. Can you make sure you're on the latest version of the app on desktop and mobile? If you're still experiencing this issue, please email us at review@ringcentral.com.
Phone doesn't let you do business just rigs busy.
Business response:
Hi Marion, we want to help. Please email us at review@ringcentral.com with your account information and any cases you have open. Thank you.
Phone calls have a tremendous lag,
Business response:
Hey Lone, check out this article on some common call quality troubleshooting tips: https://support.ringcentral.com/article/VoIP-Connectivity-Issues.html. You can always email us at review@ringcentral.com for assistance too!
Np
Phone number comes up busy how can I make money when phone is tied up. I'm waiting for their response maybe to be fixed. They won't let me send email either
So far i need help with the app
Business response:
Hi Michelle, we have some great resources available at support.ringcentral.com! You're also welcome to email us at review@ringcentral.com with your account information and specific questions you have.
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