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Implement a dark theme and my rating will go up
Business response:
Dark mode is coming Q4 2020, Steve! Keep an eye out.
Please add a night mode or dark theme in the next release. Update: A year later and nothing.
Business response:
Hey Chris, we're happy to say this is coming Q4 2020!
Answers calls on its own.. Sometimes it answers so quick, it barely has time to ring. This is BAD and needs to be fixed ASAP. Also, call will almost certainly drop if you switch networks. Other than that, I don't seem to have issues.
Business response:
Hi Joshua, Please click on Help > Report an issue - the next time you encounter this so that our teams can look into it. This seems like a one-off case where it happens please let me know if it happens consistently and reach out to me at: arthur.ng@ringcentral.com Thank you!
Hayes cuts in-and-out sounds like you're in a tunnel when you're talking on the phone
Business response:
Hi Jimmy, Please click on Help > Report an issue - the next time you encounter this so that our teams can look into it. Thank you!
hard to use! cant forward messages
Business response:
Hey Lara, we want to help! What kind of messages are you forwarding: fax/SMS/voicemail? Let us know your account information and some more details at review@ringcentral.com and we'll get you some answers.
Consumes too much battery; Samsung recommends putting ap/service to sleep
Business response:
Stoica, we'd like to learn more about the issue that you're having with the battery. Please reach out at review@RingCentral.com to troubleshoot your settings and configurations.
Add support for fingerprint app lock.
This app is very slow. If you don't have a new phone it's a torture to use
Good UI, however when you receive a call especially from a queue and click hang up, it just calls you right back until the person either hangs up or they run out of rings. Also, sometimes the incoming call UI doesn't respond when answering or passing on a call. Also, this app uses way more battery running in the background than i believe it should. I think some optimization needs to happen to get that down a little. Running on galaxy s10e with most recent OS updates including july security patch
Business response:
Hi Nolan, We would love to do a live troubleshooting session with you, please reach out to me at arthur.ng@ringcentral.com
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
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