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Glip by RingCentral
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As others have said, intermittently the app will not ring. This caused me to miss several emergency calls during the night. Logged with support and provided several examples but apparently their tier 2 support doesn't bother getting out of bed unless you can provide 2 examples within the last 24 hours. Person I spoke to even commented on how many of these intermittent issues they have open, waiting for investigation. I WONDER WHY.
Business response:
Hey Adam, we want to help. Can you email us at review@ringcentral.com with your case number and we'll get you any updates we can.
CAN NO LONGER SAVE RING CENTRAL CONTACTS!!! Forces me to connect to Microsoft account but does not let me connect to Microsoft account, worse part is that it will not save the number without it. This app should not be complicating simple matters. 0 stars if I could
Business response:
Hi Hashi, RingCentral contacts is still available but we have included an additional method of saving contacts for O365 / Google accounts Please see this blog for more information: https://www.ringcentral.com/us/en/blog/integrated-contacts-how-to-finally-get-your-contacts-into-one-easy-to-use-location/
Hate it
Business response:
We're sorry to hear this Ben. We're always working to improve, please share more feedback with us at review@ringcentral.com.
I use this app for work purposes, therefore I have the app downloaded on my personal phone and desktop. I use to be able to add a contact and now its stating company account not connected, when I click connect it doesn't do anything. Also, when I see the app thru the desktop the contacts I have saved doesn't show on the desktop. So it looks like I call/text all these numbers. I'm always needing to go back to my phone to look up contacts since I don't know these numbers by heart. Please help.
Business response:
Hi Johanna, can you please email us at review@ringcentral.com with your account information and screenshots of what you're experiencing? We want to help troubleshoot!
After I log in, it says error connecting to the server and logs me back right away. I have internet and idk why it does this. My kid was happy to get this bear working but now disappointed
Business response:
Hi Marianna, please email us at review@ringcentral.com with more details regarding the error you're receiving and what version of the app you're on. We want to help troubleshoot!
Freezes when in the conference meeting when i switched apps then when i return back to RC it is frozen. Using Note10+
It Works On My phone But When I Use It On My Google Chrome. It Says That My Wifi And Connection Doesnt Work But My Wifi And Connection Works And I Installed And Reinstalled And It Still Doesnt Work.
Business response:
Hey Billy, let us help troubleshoot. Can you send your app version and screenshots of the error you are receiving to review@ringcentral.com? Thanks!
Used to work well but since updating my android system it crashes/freezes about 1min of activity.
Business response:
Hi Konstantin, please send us an email at review@ringcentral.com and we'll help troubleshoot.
Wow. On the computer I can see about double the contacts for my company as I see through the app. Calls work fine but really need the full contact list.
Business response:
Hey John, we want to have our mobile team look into this. Please email us at review@ringcentral.com with screenshots of the contact discrepancies and app version information. Thanks!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.