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Is there any way to have the app activated at all time? The app doesn't not show any incoming phone calls if the app isn't open. So every time I am answering an email, the app puts me offline and incoming phone calls are send to the voice mail...
Business response:
Hi Kevin, It seems like you might have skipped the permissions screen in the beginning of the app - you will need to allow RingCentral the adequate permissions - please check out this article : https://support.ringcentral.com/s/article/Not-Receiving-Push-Notifications-RingCentral-App-using-Android?language=en_US
RingCentral is an absolute battery Hog. This app drains battery faster than ANYTHING I have seen. Also, the app is literally too bright, I have to turn my brightness all the way down to avoid destroying my retinas. Please add dark mode functionality, it would really help with battery consumption too.
Business response:
Hi Joshua, Can you reach out to us at arthur.ng@ringcentral.com - would like to learn more about the battery consumption issue.
Hi after the new update rc has become very slow and unresponsive Is there a way to fix that or use the old version of rc phone?
Have the app installed in galaxy j36v and it lags like hell. When i installed it in my phone a few months ago it was fine. But it suddenly got so lag to the point i had to reinstall it twice on my phone.
Business response:
Frank, we'd like to learn more about this issue you're experiencing. Can you please reach out to us at Review@RingCentral.com and we'll troubleshoot?
Hard to hear people speaking and takes over phone functions.
Business response:
Hi Ed, can you please reach out to us at arthur.ng@ringcentral.com - would love to learn more about your use case.
Very slow response
Business response:
Sorry to hear that. What parts are you finding difficult to navigate? We'd like to hear more. Please connect with us at Review@RingCentral.com
Not user friendly
Constant problem with the text messaging app. Still doesn't work.
Business response:
Hey there, what kind of of problems are you experiencing with text messaging? We want to get you some answers. Please send us an email at review@ringcentral.com with your account information and a few specifics about what is happening. Thanks!
I been using this app for quiet sometime now but for some reason that I don't know off is that it's running slow in my phone, I don't know why but I tried to re-install the app.. it's still the same.
Business response:
Hi Eriberto, It might be possible that you are on an older version of an android phone - please check if your device supports running the RingCentral app.
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