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Glip by RingCentral
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If your not available to take the call the app continues to ring without any way of stop it.
Business response:
Thanks for sharing your experience. Although, it's an odd issue - No option to decline? We'd like to learn a bit more about what you're experiencing! Can you shoot us an email with details and we'll investigate a bit further
Ringtone Settings are Ridiculously hard to find. I just want to mute them or change the sound and it's a pain to find unlike literally any other commonly used apps.
Business response:
Hi Nathon, The ringtone settings can be found here: https://netstorage.ringcentral.com/guides/mobile_app_guide.pdf
This app needs a button to turn off call waiting or be able to use do not disturb while on a call already. It's very disruptive and turns off my bluetooth headphones when another call rings through. I have to reset my headphones every time. What's the point of having headphones?!
Business response:
Hi Stephanie, We currently have DND on the mobile app - that would send all calls to the voicemail, please find out more here: https://support.ringcentral.com/s/article/10532-RingCentral-App-Presence-Appearance-iOS-and-Android?language=en_US
Trash
No way to select from calander. Put in meeting ID it makes you call in.
Every time there's an update I have to uninstall and reinstall. It never just updates!
Business response:
Hi Gordon, can you make sure that your app and phone OS are up to date? This should help! If it doesn't, please reach out at community.support@ringcentral.com.
Works good on laptop and desktop but this app sucks.. Hangs alot. If we minimize the app on phone and use otger apps it Shows no calls or sometimes shows msgs and calls too late.
Business response:
This isn't the experience we want you to have Dimple, we would recommend reaching out to our Tech Support team at ringcentr.al/support to ensure all your settings are optimized!
Uses enormous amount of disc space. And I'm unable to find any option to free it up. Offline messaging is poor compared to Telegram (have to press retry on unsent messages, often without success, unread messages count is not synced after going online, likes don't apply at all while offline and so on).
Business response:
Hello Dmitry, For offline messages, we have a mechanism that allows you to re-send those messages that failed please look for a red circle item so that you can click retry and it will send those offline messages out.
Not responding...I can load the update after 1 hour.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.