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Glip by RingCentral
About this business
The new app is terrible it no longer works for text messages from clients. I am looking for a new service
Doesn't update. Then cannot get into my account
Business response:
Hi Phyllis, Can you share a little more about the failure to update? What is the error message? Could you please reach me at arthur.ng@ringcentral.com ? Thanks!
Not responding...I can't load the update after 1 hour..... Your system is too difficult to use. I have tried to remove contacts who I never input on my phone and they seem to be imbedded. Additionally, I have no tools to remove old calls as well. This is crazy. Someone please call me to discuss this. Otherwise there is no use of having your phone service if it does not work. Thanks.
Business response:
Hi Sam, Can we clarify if you're experiencing a download issue? Please reach out to me at Arthur.ng@ringcentral.com so that we can troubleshoot further
When I make or get a call and want to switch to speaker sometimes it doesn't switch and the caller has trouble hearing me or I have trouble hearing them. I have to hang up and call them back. Inconvenient since I use this for business.
Business response:
Hi D. Chavez, we would recommend reaching out to our Support Team to ensure all your settings are correct! You can reach out at ringcentr.al/support.
Cant Sign on to a registered email
Business response:
Robert, we're sorry to hear you're having issues with signing on. Can you please connect with us at Review@RingCentral.com? We'd like to assist in troubleshooting or dig into the issue further. Thank you!
If I could give this 0 stars, I would. After a week of downloading this app, it stopped working. When I try to answer a call or make a call, it keeps saying "connecting" then the call drops. I've uninstalled and reinstalled this app more times than I can count and my phone is up to date. Our IT dept has reached out multiple times and never hears back from their "tier 2 dept". Don't bother downloading this app!
Business response:
Hi Nada, Could you please reach out to us to share more about your issues so that our team can help you out - please reach out to us at Reviews@ringcentral.com
If we get call then call is not displayed and phone starts ringing It' annoying plz fix it Else give user choice with toggle switch is he want to receive video call in app or not
Business response:
Hi Santosh, This seems to be an issue with your configuration on which device to ring - you can learn more over here: https://support.ringcentral.com/s/article/7186?language=en_US
Well it will not updat..it does sometimes..but then it kicks itself back out..makes no sense .but as of today it won't update
Business response:
Hi Fashen, Can I ask you to reach out to support to troubleshoot? It might be a device compatibility issue but our apps are downloadable and used by many customers daily. Please reach out to us: review@ringcentral.com
Cell phone screen stays on while on a call, mutes the call, goes to settings and makes all kind of changes, even hangs up on client calls, all with your cheek! Please fix this...
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.