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Not user friendly
Constant problem with the text messaging app. Still doesn't work.
Business response:
Hey there, what kind of of problems are you experiencing with text messaging? We want to get you some answers. Please send us an email at review@ringcentral.com with your account information and a few specifics about what is happening. Thanks!
I been using this app for quiet sometime now but for some reason that I don't know off is that it's running slow in my phone, I don't know why but I tried to re-install the app.. it's still the same.
Business response:
Hi Eriberto, It might be possible that you are on an older version of an android phone - please check if your device supports running the RingCentral app.
Implement a dark theme and my rating will go up
Business response:
Dark mode is coming Q4 2020, Steve! Keep an eye out.
Please add a night mode or dark theme in the next release. Update: A year later and nothing.
Business response:
Hey Chris, we're happy to say this is coming Q4 2020!
Answers calls on its own.. Sometimes it answers so quick, it barely has time to ring. This is BAD and needs to be fixed ASAP. Also, call will almost certainly drop if you switch networks. Other than that, I don't seem to have issues.
Business response:
Hi Joshua, Please click on Help > Report an issue - the next time you encounter this so that our teams can look into it. This seems like a one-off case where it happens please let me know if it happens consistently and reach out to me at: arthur.ng@ringcentral.com Thank you!
Hayes cuts in-and-out sounds like you're in a tunnel when you're talking on the phone
Business response:
Hi Jimmy, Please click on Help > Report an issue - the next time you encounter this so that our teams can look into it. Thank you!
hard to use! cant forward messages
Business response:
Hey Lara, we want to help! What kind of messages are you forwarding: fax/SMS/voicemail? Let us know your account information and some more details at review@ringcentral.com and we'll get you some answers.
Consumes too much battery; Samsung recommends putting ap/service to sleep
Business response:
Stoica, we'd like to learn more about the issue that you're having with the battery. Please reach out at review@RingCentral.com to troubleshoot your settings and configurations.
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
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